Water and Fire Project Manager

SERVPRO of North Central Tazewell County

Water and Fire Project Manager

Pekin, IL
Full Time
Paid
  • Responsibilities

    Benefits:

    Company Work Vehicle

    Incentive Bonus Program

    401(k) matching

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    Do you love helping people through difficult situations?

    Then, don't miss your chance to join our growing Franchise as a new Water & Fire Project Manager. In this position, you will be making a difference in people's lives each and every day. Helping our customers through the challenging process of water and fire damage cleanup is what a Project Manager does from start to finish. We have a sincere drive toward the goal of making fire and water damage "Like it never even happened"!

    Our Franchise is seeking a person who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you will thrive in this work environment. If so, you may be our perfect Hero!

    Primary Responsibilities

    Provide priority response to potential customers

    Establish and maintain positive customer relationships

    Educate customers on the remediation process

    Obtain site photos, create an accurate sketch of all affected areas, and create an initial estimate and scope of work for all projects

    Analyze labor, equipment, and time requirements for each project

    Recognize project constraints

    Deliver a consistent and well-defined estimate using estimating platform

    Conduct site visits as needed throughout project life

    Education and Experience Requirements

    High School Diploma required, associate or bachelor's Degree preferred

    Minimum 2 years' experience in damage restoration, Project Management or insurance adjusting

    Superb customer service track record

    Effective written and oral communication skills

    Proficient use of Xactimate and DocuSketch preferred

    Proficient use of computers and technology

    Proficient math skills

    Must have good driving record with valid driver's license

    Normal Working Hours, Additional Working Hours, and Travel Requirements

    This is a full-time, salaried, exempt position. Normal schedule is 8.5-hour shifts Monday - Friday between 7:00 am - 5:00 pm. Due to the emergency response nature of the business, this position frequently requires evening work, rotational on-call requirements, weekend work, and long hours beyond the normal schedule. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.