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Front Desk Position / Receptionist

Waterstone Insurance Agency

Front Desk Position / Receptionist

Muskegon, MI
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Paid time off

    Training & development

    Position Overview:

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a independent agent may be the career for you!

    Responsibilities:

    Establish customer relationships and follow up with customers, as needed.

    Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.

    Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

    Requirements:

    Interest in marketing products and services based on customer needs

    Excellent communication skills - written, verbal and listening

    People-oriented

    Detail oriented

    Proactive in problem solving

    Able to learn computer functions

    Ability to work in a team environment