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Account Manager

SHINE Systems & Technologies

Account Manager

New York, NY
Paid
  • Responsibilities

    Job Description:

    • Support Homeland Security Investigations agents and analysts with case support
    • Provide desk-side Palantir training to agents and analysts
    • Provide Palantir training in a class-room setting to agents and analysts
    • Staff the help desk: respond to Palantir user requests and work with the Palantir engineering team to troubleshoot issues
    • Provide feedback to the Palantir engineering team about product

    Required Skills

    Required Skills:

    • Two years of prior experience providing training and employee support services for the Palantir Gotham software platform, at least one year of which shall have been in the context of a federal law enforcement organization
    • Active TS Security Clearance required (Clearance must be within scope and adjudicated)

    Required Experience

    Required Skills:

    • Two years of prior experience providing training and employee support services for the Palantir Gotham software platform, at least one year of which shall have been in the context of a federal law enforcement organization
    • Active TS Security Clearance required (Clearance must be within scope and adjudicated)
  • Qualifications

    Required Skills:

    • Two years of prior experience providing training and employee support services for the Palantir Gotham software platform, at least one year of which shall have been in the context of a federal law enforcement organization
    • Active TS Security Clearance required (Clearance must be within scope and adjudicated)