Job Description

We are looking for Customer Service Representatives (CSR) to join our growing team and help us maintain our status as the #1 retailer in the pool and spa industry. This position will be the voice for our company with our customers in using excellent customer service and listening skills. Associates will be the driving force of customer satisfaction, receiving inbound calls and making outbound calls with excellent communication.

WE ARE CURRENTLY HIRING FOR:

• Full Time – some evenings, weekends, and holidays are required

THIS POSITION REQUIRES:

• Customer service and phone skills
• Basic troubleshooting skills
• Multi-tasking
• High motivation
• Reliable
• Mechanically minded, pc skills (MS office)
• Team player

WHEN YOU JOIN THE WATSON’S TEAM, HERE ARE JUST SOME OF THE BENEFITS YOU RECEIVE:

• Competitive Wage and Bonuses
• Comprehensive Medical and Dental Insurance; including Health Savings Account
• Industry and Company Training
• Advancement Opportunities
• 401K Retirement Savings
• Discounted Employee Purchase Program
• Paid Vacation/Holidays

Watson's is committed to offering the best possible price and selection for the customer. We firmly believe in service after the sale—it has allowed us to serve our customers for more than 30 years.

Watson’s is a specialty retailer with pool tables, leather seating, theater seating, spas, above ground pools, casual furniture, game tables, gas grills, fireplaces, bars, game tables, and more. Our Mission is to bring families together for fun, relaxation and a break from the daily stresses of life. Our heritage is building long-term partnerships with customers, employees, suppliers, and installers by providing quality leisure products and services.

Our Vision is to provide world class, trail-blazing customer service, far surpassing our customer's desires. When families seek fun and excitement, they instinctively think of Watson's of Cincinnati because of our legacy.

Join our team at Watson’s “The fun place to shop” and Work!

Company Description

As a family-owned business, Watson’s can trace its roots back over a half century. From humble beginnings, our dedication to selection, service, and savings has enabled us to become one of the world’s largest specialty retailers. We thank every one of our valued customers for that.