Job Description

As a REPAIRS RECEPTIONIST, we are looking for a candidate who is punctual and responsible, along with a strong knowledge of industry processes and regulations, outstanding communication and interpersonal abilities and an analytical mindset with excellent organizational skills.

ESSENTIAL RESPONSIBILITIES:

• Manage all communication methods (emails, phone, mail, real estate work order software, etc.)
• Answer all incoming calls, alerting the executive to all incoming calls; take and deliver incoming messages as directed
• Schedule and follow-up on all resident maintenance issues regarding their apartment
• Arrange repair work for all common areas of the companies building portfolio etc.
• Order supplies and material for building maintenance
• Communicate information to staff as needed, maintain confidentiality and be a trusted team member
• Partner with executive team as well as senior staff and support assistants
• Manage a comprehensive, active calendar and coordinate all logistics
• Anticipate the needs of the manager and constantly maintain flexibility to handle anything that may arise throughout the day; maintain an excellent track-record of follow-up to detail
• Take on special projects as needed

ESSENTIAL SKILLS, EDUCATION AND EXPERIENCE:

• MUST BE BI-LINGUAL (ENGLISH-SPANISH)
• Strong knowledge of industry processes and regulations
• Minimum of 1+ years’ experience at a fast-paced environment providing support to senior level managers and field staff.
• Superior customer service skills
• Ability to multi-task without getting overwhelmed
• Always maintain a high level of professionalism and discretion
• Proactive work ethic and attention to detail
• Must be proficient in Microsoft Excel and Microsoft PowerPoint
• Knowledge of residential real estate property is a plus

COMPENSATION AND BENEFITS

• Personal growth opportunities with a consistently growing company!
• Paid holiday, vacation and sick time
• Tiered Medical, Dental, Vision Insurance plans offered
• Commuter benefits if applicable
• On-site parking offered once qualified

CORE VALUES

In order to achieve success the Wavecrest Management team must embrace certain core principles and values.

• Honesty

• Integrity

• Competence

• Tenacity & Enthusiasm

• Creativity

• Professionalism

• Drive

• Punctuality

• PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• WORK ENVIRONMENT: While performing duties of this job, the noise in the work environment is usually minimal.

• Employees must fulfill the performance standards of this position and comply with policies, rules, and procedures of the company, including those set out in the Employee Handbook, or otherwise communicated (verbally or in writing) to employees.

  APPLY TODAY!

  *Wavecrest Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Wavecrest Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

  JOB TYPE: FULL-TIME

Company Description

Wavecrest Management Team Ltd. is a full-service management company which began operations in 1979. Wavecrest Management is proudly family owned and operated alongside employees who are truly cared for. Wavecrest manages multiple properties across all boroughs in New York City and is continuously growing at a persistent rate.