LOVE WHAT YOU DO
At Waxing the City, we are passionate about helping our clients look and feel their best. Studio Managers are true leaders paving the path to success for our Cerologists® and the overall business.
SUMMARY:
The Studio Manager position is responsible for all day-to-day operation and management of the business and of leading a team to deliver the ultimate client experience.
The Studio Manager will work closely with owner(s) to help oversee human resource management, public relations/marketing, customer service/relationship management, and fiscal accountability. This position requires accessibility including first point of contact 24 hours/day, 7 days/week.
SUMMARY
Extremely busy studio in the popular Northfield (Central Park) neighborhood
6 high end treatment rooms
Urban decor and high-end retail
ESSENTIAL FUNCTIONS:
Client Acquisition, Client Experience, Client Retention
Inventory Management
Local Marketing, Community Engagement, Local Studio Social Media, and Public Relations
Staff Recruitment, Hiring, Management, Development and Retention
Studio Upkeep this includes but not limited to the following; managing cleaning checklist in accordance to the Board of Cosmetology for the treatment rooms & front lobby area. Identifying & reporting any broken or unsafe equipment in the studio to ensure the safety or employees and clients.
P&L Management
Execution of System Wide Promotions and Club Orange Loyalty Program Growth and Retention
Weekly 1:1’s to create and track goals
Benefits:
4O1K w/ match
Free body waxing for employees
40% Discount on retail products
Vacation and sick pay
Team bonding events
Awesome break room
Continued education and training opportunities
Salary ranges from $42,500 - $7,000+
MINIMUM QUALIFICATIONS REQUIRED:
2-year degree or equivalent
Effective leadership skills
Excellent written and verbal communication skills
Ability to motivate a team to deliver a superior client experience
Exceptional Customer Service
Ability to juggle multiple priorities and deliverables simultaneously
Detail Oriented
PREFERRED:
2 years business and staff management
2 years beauty industry/salon experience
<p style="font-size: 10pt;"><em>Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing the City Worldwide, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing the City Worldwide, LLC.</em></p>