Join our dynamic team at the forefront of the chemical industry, where innovation meets exceptional client service. As a Client Success Manager, you will play a pivotal role in managing the complete sales cycle of raw materials. Our distribution model is a blend of selling products to new and existing customers, researching cutting-edge specialty items, and sourcing from both domestic and international suppliers. Be part of a company that thrives on proactively identifying opportunities for business growth.

Responsibilities:

• Nurture, acquire, retain, manage, and grow your business portfolio
• Enhance expertise in a focused chemical industry sector
• Conduct market research, stay abreast of trends, and sell fine and specialty raw materials within a targeted industry
• Meet deadlines, responding to business needs proactively and professionally
• Manage, qualify, and develop new & existing leads and opportunities
• Convert qualified leads into sales
• Anticipate customer demand and purchasing patterns to drive sales
• Proactively identify new ways to expand past accounts
• Discover, qualify, and establish prospect business through outbound activity
• Conduct international and domestic market research to identify leads
• Analyze raw material and commodity market news and trends
• Strategically form relationships with suppliers for sustainable business growth
• Collaborate cross-functionally to process orders and track progress
• Utilize CRM to track opportunity status and client relationships

Expectations:

• Proactively address opportunities
• Establish lasting relationships with customers for account longevity
• Collaborate cross-functionally for optimal business results
• Promptly follow-up with both customers and suppliers
• Meet deadlines and respond immediately to actionable emails and voicemails
• Take initiative to acquire new customers

Skills and Abilities:

• Bachelor's degree or 3+ years' experience in raw materials and/or chemical sales, marketing, or supply chain
• Experience conducting business over the phone
• Excellent written and oral communication skills
• Strong analytical, organizational, and problem-solving skills
• Strong business acumen with attention to details
• Strong professional etiquette
• Motivated to succeed and contribute to the growth of an exciting, fast-paced company
• Foreign language proficiency is a plus

Compensation & Benefits:

• Compensation: $110,000 - $120,000 per year
• Health and dental insurance
• 401K
• gym access
• paid vacation
• holidays in accordance with company policies.