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Data Analyst (SQL and Javascript)

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Webhelp

Data Analyst (SQL and Javascript)

San Jose, CA
Full Time
Paid
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  • Responsibilities

    Job Description

    YOUTUBE VIA WEBHELP – SAN JOSE, CA

    YouTube's user base is growing and changing, which presents unique challenges and opportunities to support over a billion users globally. Fast-paced, dynamic, and proactive, the YouTube Trust and Safety team provide scaled support to keep YouTube safe for the 1+ billion viewers, creators, and advertisers. The team provides scaled, effective reporting for the YT trust and safety operations and driving actionable insights for future investments.

    The Data Analyst will be responsible for driving the integrity and completion of our most important data set: our Trust and Safety workflow data. You have technical aptitude and are able to handle large data sets with the facility, but can also patiently work through individual issues. You are comfortable analyzing the key causes of data integrity and duplication issues and driving processes/systems that solve these issues.

    Most of all, you have a commitment to providing internal and external YouTube customers with the best possible experience.

    RESPONSIBILITIES:

    • Experience in working with large data sets to develop analytics pipeline, build dashboards that drive business insights

    • Data validation and reporting to business partners to monitor trends in YouTube operations

    • Ability to respond to one-off escalations with quick data insights

    • Streamline operations with quick and easy automation solutions

    REQUIREMENTS:

    • BA/BS Degree in Business, Finance, Engineering or related technical field, or equivalent practical experience

    • 4+ years of professional experience with SQL, reporting tools, and advanced spreadsheet skills

    • Experience with Google proprietary tools preferred

    • Strong written and verbal communication skills

    • Attention to detail and work ethic for dealing with a variety of data issues

    • Strong grasp of data structure and data integrity issues.

    • Experience in business or operations analysis

    • Able to thrive in the hands-on, high-growth environment of YouTube

    • Aggressive problem solver, curious for challenges as opposed to committed to reproducing former structures

    • Ability to work for any US employer (we do not provide visa sponsorship)

    ADDITIONAL NOTES:

    • Resumes without PROFESSIONAL SQL EXPERIENCE will not be considered

    • We DO NOT PROVIDE VISA SPONSORSHIP nor C2C transfers

    • Non-local resumes require a cover letter mentioning availability for interviews, as this is not a remote or telecommute role

    • Resumes should be no longer than two pages

    • We do not provide relocation packages

    Company Description

    Webhelp is a global business process and customer experience outsourcing company specializing in Sales, Support, Services, Human Resources, Training & Back Office. We are a trusted partner of multiple fortune 500 companies and are looking to bring talented and motivated individuals to our highly successful teams.