Weekend AM Front Desk Agent

Four Points by Sheraton

Weekend AM Front Desk Agent

Novi, MI
Full Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Weekend AM Front Desk Agent

    Position: Front Desk Agent Schedule: Saturday & Sunday mornings Employment Type: Part-Time

    We are looking for a friendly, reliable, and professional Weekend AM Front Desk Agent to join our hotel team. This position is ideal for someone who enjoys working with people and providing excellent guest service in a welcoming hotel environment.

    Responsibilities

    Welcome and assist guests with a warm, professional attitude

    Complete guest check-ins and check-outs accurately and efficiently

    Answer phone calls, emails, and guest questions

    Handle guest requests and resolve concerns promptly and courteously

    Process payments and maintain accurate front desk records

    Monitor the lobby and maintain a clean, organized front desk area

    Communicate important information with housekeeping and other hotel departments

    Assist with morning operations and ensure a smooth transition to the next shift

    Follow hotel policies and procedures to ensure guest safety and satisfaction

    Qualifications

    Excellent customer service and communication skills

    Friendly, dependable, and professional demeanor

    Ability to multitask and remain calm in a busy environment

    Basic computer skills and ability to learn hotel front desk software

    Previous hotel or customer service experience preferred, but not required

    Must be available Saturday and Sunday mornings and reliable with attendance

    What We Offer

    Consistent weekend morning schedule

    Friendly and supportive work environment

    Hotel industry experience and opportunities to learn

    Employee discounts and other benefits, where applicable

    If you are dependable, enjoy helping people, and take pride in providing great guest service, we'd love to hear from you! Apply today to join our team.