Weekend Dispatcher

Radiant Plumbing and Air Conditioning

Weekend Dispatcher

Spokane Valley, WA
Part Time
Paid
  • Responsibilities

    T3 Services: Our Plumbing services have brought a SPARK to the Spokane metro area since 2000. Our top notch service and outstanding customer service are what makes T3 Services the ‘go to' service company in the area. But where would we be without the heroes on our support team? We'd rather not find out!

    The Good Stuff:

    • $20-24/hr - based on experience
    • In office position
    • Great working environment
    • Opportunity for FT work (weekends included but you can have your 2 preferred week days off!)

    Job Duties:

    • Organize & coordinate daily schedules based on call priority & technician ability
    • Dispatch & debrief our technicians
    • Monitor performance of service techs
    • Communicate with customers in a timely & effective manner
    • Understand sales goals & hold team accountable

    What you need:

    • HS Diploma or GED
    • 1+ year of dispatch experience, preferably dispatching technicians
    • Proficiency with Microsoft Office or Google Suite
    • Preferred experience using a Customer Service Software such as Service Titan
    • High ability to multi-task and switch tasks quickly
    • Excellent organizational skills