Employee Benefits:

League Team Credit (eligible after probationary period)

Free Membership

Employee Discounts on programming

Competitive Wages

Flexible scheduling

Concession discounts

Company Overview:

Portland Indoor Soccer (https://pdxindoorsoccer.com/) is the oldest indoor soccer facility in Portland. We run soccer leagues, youth soccer classes, and much more! Our business provides recreational services for children as young as 18 months to 99 years old.

Job Summary:

This position is unique because managers are knowledgeable about ALL facility programming and scheduling and able to assist our customers with any questions they have. Weekend morning managers will specifically deal with our youth programing. Managers also handle customers’ food & beverage requests.

Duties & Responsibilities:

Customer service i.e. checking people in, printing player cards, taking team and rental payments and answering questions

Professional telecommunications etiquette when on the phone with customers

Assisting with sales of programming and customer memberships

Troubleshooting customer questions and inquiries regarding their program of interest

Understanding and proper use of our scheduling system (Daysmart Recreation)

General facility upkeep and minor maintenance

Proper food & beverage handling, product knowledge, serving and performing accurate transactions

Managing snack shack appearance with stocking, facing and rotation of inventory

Performing proper cash handling and credit/debit transactions

Enforce safety standards

Qualifications:

Great customer service skills, at least one year experience in customer service a plus

Authorized to work in the United States

Oregon food handlers and Alcohol Service Permit

18 years or older

***weekend availability (Saturday and/or Sunday 7:30am-1:00pm)

Preferred Skills:

Team player and strives to be as proactive as possible

Detailed-oriented and able to multitask and manage time effectively

Ability to build rapport with all customers & families who come into our facility

Location: Portland Indoor Soccer, SE Portland