Benefits:
401(k)
We will only consider applicants in the Northern Virginia, Maryland and District of Columbia Area. We require the applicant to come in person for training.
ComForCare Home Care South Fairfax is a locally run home care agency serving individuals and families throughout Fairfax County. Our goal is simple: help people stay safely at home while continuing the routines, comforts, and connections that matter most.
We are looking for a weekend on-call coordinator, this person will be responsible for providing weekend support to clients, prospective clients, and caregivers who call, or text The time required for this position varies from 1-5 hours per weekend.
We will only consider applicants in the Northern Virginia, Maryland and District of Columbia Area. We require the applicant to come in person for training.
Weekend On-Call Coordinator Qualifications:
Demonstrates ability to effectively communicate and interact with clients/family, co-workers, and prospective clients
Detail-oriented with outstanding customer service skills
Ability to perform multiple tasks under strict deadlines
High school diploma or equivalent
Additional home care administration training or certification, preferred
18 years of age or older, with U.S. citizenship and/or equivalent employment status The ideal candidate must be available from 6pm Friday evenings until 9:00am Monday mornings Must live in the DMV area since initial in person training on software is required.
Responsibilities/Essential Functions:
Answer Agency phone and respond to client requests in an efficient and professional manner
Check emails, text messages, and phone messages regularly throughout the day and respond to individuals in a timely manner
Handle and coordinate caregiver staffing for emergency and open shifts
Ensure open shifts are covered by the close of each day for the following two days
Report client/family/employee concerns to the supervisory staff
Report any incidents that occurred to the supervisor
Manage intake telephone calls/emails from prospective clients and answer their questions in a timely manner
Document minimal intake information and notify owner of such inquiries
Other Requirements:
Adheres to all Agency policies and procedures
Displays unwavering ethics in all decision processes concerning our services and interaction with staff, call-offs, intakes, caregivers, RNs, referral sources, family members of clients and all client relationships
Possesses the ability to be discrete and professional
Complies with HIPPA and maintains client confidentiality
Demonstrates and understands the Clients Rights and Responsibilities
Applies safety concepts in the workplace and in accordance with Agency policy
Demonstrates a positive and professional manner according to Agency policy
This is a remote position.
By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.
Equal Opportunity Employer: Disability/Veteran.