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HR Administrator

WellSense Health Plan

HR Administrator

National
Full Time
Paid
  • Responsibilities

    It’s an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances.

     

    The HR Administrator provides administrative and project-based support to the WellSense Health Plan Human Resources team in the functional areas of HRIS administration/data integrity, reporting/analytics, employee relations, performance management, compensation, training and development, new employee onboarding and orientation and compliance.

     

    In addition, this role may perform a variety of administrative office functions in support of the department of moderate to advanced complexity with limited supervision.

     

    Our Investment in You:

    • Full-time remote work
    • Competitive salaries
    • Excellent benefits

     

    KEY FUNCTIONS/RESPONSIBILITIES: 

    Provides day to day administrative support to WellSense’s VP of HR and HR Business Partners including but not limited to;

    Acting as a point of contact for escalated inquiries from the HR service center, managers and employees, liaises with HR centers of excellence (payroll, HRIS, benefits, absence management, etc.) to answer inquiries and resolve issues related to payroll, leave administration, HRIS systems, processes and policies

    Accurately processes employee changes in Workday including promotions, transfers, salary adjustments, bonus payments and separations. Produces supporting documentation such as promotion letters

    Coordinates employee separations with IT and Payroll

    • Ensures employees receive pertinent separation information

    Assists with job description creation/updates and compensation market analysis process

    Assists with stay and exit interviews

    Responds to unemployment claims

    Works closely with the VP of HR and HR Business Partners on various HR related projects and data requests including but not limited to;

    • Coordination of employee engagement surveys including initial employee data collection/scrubbing/submission, dissemination of results to leaders and action planning process
    • Provides support for the annual performance review program
    • Working closely with Corporate Communications, coordinates annual service award and recognition programs
    • Responsible for planned and ad hoc reporting and analytics requests such as turnover, EEO, department specific headcount
    • Routinely audits HRIS systems and reports to ensure data integrity

    Coordinates initiatives and events in support of Learning and Development and Diversity, Equity & Inclusion

    • Conducts HRIS systems trainings for new hires and new managers
    • May participate in the facilitation of New Hire Orientation and other training and development programs
    • Working closely with HRBPs and Learning and Development colleagues, provides support to various employee and leadership development programs

    Provides back up support to Talent Acquisition team as needed

    May be asked to research and contribute to proposals for key initiatives of interest to the organization

    Performs other duties as assigned

     

    (THE ABOVE STATEMENTS IN THIS JOB DESCRIPTION ARE INTENDED TO DEPICT THE GENERAL NATURE AND LEVEL OF WORK ASSIGNED TO THE EMPLOYEE(S) IN THIS JOB.  THE ABOVE IS NOT INTENDED TO REPRESENT AN EXHAUSTIVE LIST OF ACCOUNTABLE DUTIES AND RESPONSIBILITIES REQUIRED)

     

    QUALIFICATIONS:

     

    EDUCATION REQUIRED: 

    • Bachelor’s degree with at least 3 years of relevant HR experience preferred or High School Diploma/GED and at least 7 years of relevant HR experience required

     

    EXPERIENCE REQUIRED: 

    • At least 3 years of HR administrative support experience

     

    EXPERIENCE PREFERRED/DESIRED:

    • Experience in a fast-paced, rapidly growing organization
    • Experience in the healthcare/health insurance industry

     

    COMPETENCIES, SKILLS, AND ATTRIBUTES:

    • Broad knowledge across HR functional areas including HRIS administration, employee relations, employment law, engagement, performance management, recruiting, onboarding, talent acquisition and more
    • Demonstrates a customer focused, solutions oriented and employee-centric mindset
    • Some knowledge of Federal and multi-State employment laws
    • Understanding of HR processes and best practices
    • Demonstrates excellent verbal and written communication
    • Demonstrates comfort with technology (Workday, Zoom, Kronos, Microsoft Office Suite)
    • Comfortable multitasking and pivoting between tasks frequently
    • Able to independently navigate competing priorities and stakeholders.
    • Proven to be a resourceful problem-solver with a process improvement mindset. Ability to identify opportunities for operational efficiency and execute change
    • Conducts all job responsibilities with the highest degree of confidentiality
    • Demonstrates sound time management and is well-organized

     

    SPECIAL WORKING CONDITIONS (RESPONSIBLE FOR ON-CALL, 24 HOUR. COVERAGE, ETC.):

    • Work is performed remotely from a home office but may be required to travel to Boston office occasionally

     

    External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis

     

    ABOUT WELLSENSE

    WellSense Health Plan is a nonprofit health insurance company serving more than 440,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded 25 years ago, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances.

     

    *WellSense will require proof of COVID-19 vaccination(s) as a term of employment for all employees. The company may make exceptions to this requirement in certain limited circumstances for religious or medical purposes.

    Required Skills Required Experience