Job Description

DATA ANALYST

LOCATION: Sacramento

DEPARTMENT: Operations

REPORTS TO:  Associate Director of Informatics

STATUS: Exempt, Full-Time, Regular

ORGANIZATION INFORMATION

WellSpace Health believes that everyone deserves to be seen, no matter who you are, where you come from, where you work or what place you call home. We see you and are here for you. To that end, we’ve committed ourselves to finding solutions for our community’s health and wellbeing to achieve regional health through high quality comprehensive care.

Our focus has always been to offer a full range of quality medical care, dental care, mental health and behavioral health services, and enabling services to underserved people.  We do this by placing ourselves within the communities we serve and employing outstanding healthcare professionals who are devoted to our mission.

We are a Federally Qualified Health Center (FQHC) and are accredited by the Joint Commission for Ambulatory Care and Behavioral Health. We’re also certified by the Joint Commission as a Primary Care Medical Home and a Behavioral Health Home.

POSITION SUMMARY

The Data Analyst supports the operational and clinical teams. This position will be responsible for assisting in the development, implementation and maintenance of initiatives and innovative programs to improve health care effectiveness and efficiency. The Data Analyst contributes to planning and strategy discussions, proposes and delivers solutions, and collaborates with business partners.

REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, ABILITIES, EDUCATION, TRAINING, AND LICENSURE)

• Bachelors degree in Healthcare Analytics, Nursing Public Health, Epidemiology, Population Health or related field required.
• 2+ years of experience analyzing complex data, managing multiple projects with increasing difficulty and complexity, and developing meaningful reports by drawing accurate conclusions from the data.
• 3+ years of healthcare or business analysis experience, specifically within business development, highly desired.
• 2+ years of experience with Federally Qualified Health Centers, preferred but not required.
• Ability to interpret various forms of information, including key information about marketplace and physician perceptions.
• Strong analytical skills and problem solving skills, including data interpretation, logical thinking, and timely, practical decision making.
• Expert knowledge of database application and data query protocol (Transact-SQL).
• Demonstrated ability to develop knowledge of industry best practices.
• Excellent communication skills, including both oral and written.
• Excellent active listening and critical thinking skills.
• Work independently and solve mid-level problems with minimal supervision.
• Ability to learn and apply new strategies, behaviors and concepts to positively develop performance. 
• Ability to effectively interface with employees at all levels.
• Develop and present training materials to an audience.
• Demonstrated excellence in project management and organization.
• Provide and receive constructive job and/or industry related feedback.
• Ability to exercise sound discretion and strict maintenance of confidentiality of all confidential and sensitive communications and information.
• Excellent attention to detail and ability to document information accurately.
• Ability to effectively and positively work in a dynamic, fast-paced team environment and achieve objectives.
• Master-level skills in Microsoft software (Word, Excel, and PowerPoint).
• Must have the ability to quickly learn and use new software tools.
• Must have mid-level skills using e-mail applications.
• Self-motivated with strong organizational, multi-tasking, planning, and follow up skills.
• Ability to present self in a professional manner and represent the Company image.
• This position may require traveling.  Must have valid driver’s license and insurable driving record;

ESSENTIAL RESPONSIBILITIES AND DUTIES

• Deliver standard reports/dashboards on a regular cadence to Executive and clinical leadership teams
• Pull, organize, and analyze relevant data from multiple sources, including claims, encounter, financial reports, and other clinical metrics
• Provide accurate and timely data to internal and external stakeholders.
• Monitor and assess the quality of data contained within system databases.
• Create visualizations and dashboards that display meaningful and actionable (KPI’s)
• Triage requests and work with individuals and teams to craft detailed data reports
• Build and automate easy to use, self-service reports and dashboards
• Audit data integrity, investigate concerns, and establish processes to streamline and improve data quality with SQL team
• Provide direction and coaching to end users on how to use and interpret metrics
• Tools and programming languages such as Tableau, Excel, and Access
• Translate data and trends into stories to drive business and clinical decisions
• Prioritize requests and effectively communicate appropriate delivery expectations
• Must be comfortable with navigating ambiguity while working in a fast-paced, rapidly evolving health care environment and exercising agility to alternate between strategic projects and tactical reporting/analysis requests
• Experience initiating and driving projects to completion with minimal guidance
• Strong initiative, curiosity, and comfort with uncertainty
• Excellent presentation and communication skills, including the ability to explain technical subject matter to a non-technical audience and influence others

BENEFITS

Successful candidate will receive regionally competitive salary, above average health benefits at reduced costs, company paid life insurance & long-term disability insurance, additional voluntary retirement plan with company match and no vesting schedule requirement.

• Paid bereavement and jury duty leave
• 10 paid holidays per year
• Paid time off
• Paid sick leave
• Flexible Spending Program
• Company paid malpractice insurance for all providers
• Professional development hours offered annually

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The work environment is characteristic of an office environment.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to handle, or feel.  The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.   The employee must also possess hearing and speech to communicate in person and over the phone.  The noise level in the work environment is usually quiet.

The employee may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health and safety for themselves or their homes. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and the lack of personal care.  The employee may also be exposed to bodily fluids (blood, urine) and hazardous chemicals.

WellSpace Health is committed to the principals of equal employment.  We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.  It is the intent of WellSpace Health to maintain a work environment free of harassment, discrimination, or retaliation because of age, race, religious creed, color, national origin, ancestry, physical disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, or any other status protected by federal, state or

Local laws.  WellSpace Health is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

                                                                   WellSpace Health is an Equal Opportunity Employer