Transcranial Magnetic Stimulator (TMS) Technician - Meadowlands Behavioral Health - Full-time
GENERAL SUMMARY:
Under the general supervision of the Senior Clinic Director and TMS Coordinator, provides safe, therapeutic and efficient transcranial magnetic stimulator (TMS) care and services to patients. Assists in direct patient care, performs treatments, and instructs patients and their families in appropriate care, as directed by their provider. Is an active team participant in the patient-centered practice, by aiding in the development of office workflows that support patient centered care.
DUTIES AND RESPONSIBILITIES:
1 Explain and administer treatments to patients while maintaining a high degree of accuracy.
2 Administer TMS treatments according to specific physician protocols. Set up the TMS medical device and monitor all aspects of the treatment sessions for patient comfort and treatment accuracy.
3 Provide excellent patient care and treat patients with compassion while developing trust and rapport. Provide support, reflective listening, and compassion to patients struggling with depression and/or anxiety.
4 Troubleshoot and resolve issues with patient comfort, coil contact, and TMS system setup throughout treatment.
5 Administer psychiatric rating scales and counsel patients on completion of scales.
6 Record session notes using electronic health record and Neurostar TMS software system.
7 Monitors patients for medical symptoms and/or side effects for a defined duration following administration of the TMS treatment.
8 Provides medical intervention to TMS patients in an emergency.
9 Works collaboratively with the TMS Coordinator to support administrative functions of the TMS program, including but not limited to managing referrals, scheduling appointments, inbound and outbound telephone calls, scheduling patients and processing medical records.
10 Ensures all patient care areas are adequately stocked with unexpired medical supplies and has equipment that is in good working condition with up to date biomedical assessment checks. Properly handles, stores, and cleans instruments, equipment, and supplies per manufacturer guidelines.
11 Provides patients with standard patient care instructions and education, and reviews with patient and family members as directed by providers (i.e. VIS sheets etc.).
12 Completes pre-visit planning and visit prep according to established guidelines. Obtains comprehensive health information from patient/family members at the time of the visit. This may include review of systems and history of present illness and/or past medical and social history. Obtains an accurate medication review updating the EHR.
13 Efficiently manages daily patient flow to manage fluctuating patient volumes and demands. Prioritizes daily patient care tasks and activities that are delegated by the care team.
14 Takes ownership in an office function/process improvement.
15 Maintains strict confidentiality of patient’s health information. Completes annual WSH Corporate Compliance, and other mandatory education.
Required Skills
Required Experience
Minimum Education: Associate degree or Diploma in Medical Assisting
Minimum Experience: 1 – 2 year’s experience in a primary care or specialty office
Required Certification/Registration: Basic Life Support (BLS) certification; Successful completion of 3-day TMS Certification (training and certification provided during initial period of employment)