Wellness Coaching Lead Analyst – Bilingual Well-Being Navigator

Location: Orlando, FL (Disney Health Services) 950 Backstage Lane
Pay: $37/hr (Paid Weekly)
Allmed Benefits: Dental, Health, Vision Insurance and 401(k)
Employment Type: Temporary Contract
Contract Duration: 11–17 weeks
Anticipated Start Date: September 8, 2026
Training: 4 days of training
Work Arrangement: Onsite
Travel: Must be willing to travel to Disney properties as requested

Position Overview

We are seeking a Bilingual Well-Being Navigator to support employees and leaders at a dedicated workplace site in Orlando. This client-facing position focuses on building trust, promoting overall well-being, connecting employees with healthcare and community resources, and helping individuals overcome barriers to care.

The Well-Being Navigator serves as a wellness benefit concierge, providing education, referrals, appointment scheduling, and support related to emotional, physical, and social well-being. The ideal candidate is friendly, approachable, culturally sensitive, independent, and comfortable proactively engaging employees.

Key Responsibilities

Employee Engagement & Navigation

• Build strong relationships and rapport with employees and leaders.
• Proactively engage employees in conversations about their health and well-being needs.
• Provide referrals and education regarding wellness programs, healthcare services, and community resources.
• Help employees identify and overcome barriers to care, including social determinants of health.
• Assist employees with scheduling healthcare appointments and connecting with appropriate resources.
• Follow up on referrals to ensure employee needs have been addressed.
• Schedule onsite Employee Assistance Program (EAP) appointments and eligible telephonic coaching.
• Assist employees with downloading apps and registering for wellness programs.
• Help employees navigate online benefit portals and understand available resources.
• Address employee questions and concerns or connect them with the appropriate department.

Wellness Program Support

• Meet with local leaders and participate in team meetings to promote the Navigator program.
• Distribute wellness program materials and educational resources.
• Support wellness initiative campaigns and communications.
• Maintain flexibility to respond to the evolving needs of the employee population.

Documentation

• Accurately document education, referrals, and services provided.
• Maintain required records and tracking information.
• Provide timely feedback regarding program goals, objectives, and outcomes.

Required Qualifications

• Bilingual in Haitian Creole and English.
• Bachelor's degree in Health Education, Health Promotion, or a related health field.
• Minimum of 2 years of experience in workplace health and wellness programming.
• Understanding and sensitivity when working with multicultural communities.
• Strong interpersonal and communication skills.
• Friendly, approachable personality with the ability to naturally initiate conversations.
• Ability to work independently with minimal supervision.
• Strong organizational and problem-solving skills.
• Ability to maintain employee confidentiality.
• Strong teamwork and collaboration skills.
• Experience with corporate wellness resources, particularly Employee Assistance Programs (EAP), is highly desirable.
• Must be local to the Orlando area and able to commute to the assigned worksite.
• Must be able to accommodate at least one of the required schedules.

Schedule Options

Candidates must be available for at least one of the following schedules:

• Monday, Tuesday & Thursday: 8:00 AM–4:00 PM EST
  Wednesday & Friday: 9:00 AM–5:00 PM EST
• Tuesday–Saturday: 11:00 AM–7:00 PM EST
• Monday–Friday: 8:00 AM–4:00 PM EST

Schedule flexibility is important throughout the temporary assignment.

Training

Training will be approximately 4–5 days and will primarily be completed from home, with an onsite component for a property/backstage tour and orientation.

Interview Process

• Virtual video interview
• Interview panel consisting of at least two team members

This is an onsite, employee-facing wellness position requiring strong communication skills, cultural awareness, and the ability to proactively connect with people.