Job Description

Providing a serene atmosphere for guests and team members alike, this role has oversight of the entire Spa operation to create unique and dynamic experiences for our guests.

• Recruiting, onboarding, and training of the team
• Knowledge of all aspects of the treatments and the ability to recommend and suggestive selling
• Process spa reservations, billing and meet and greet all guests as they arrive and depart from their treatments
• Support all aspects of retail guest assistance, product display, product inventory, suggestive selling, inventory, and merchandising
• Set and maintain standards in the areas including uniforms, grooming, music, TV stations, magazines, food & beverage, cleanliness and guest relations
• Handle guest complaints or problems immediately, ensuring guest satisfaction. Communicate all of the above to management to ensure communication to all necessary departments
• Responsible for payroll processing for Spa team members
• Coordinate third party wellness providers including scheduling and invoicing.

Qualifications

• 2 years experience in a similar role
• Experience in a luxury hospitality environment

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Juniper Bishops Employment LLC is an Equal Opportunity Employer, M/F/D/V. Juniper Bishops Employment LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Juniper Bishops Employment LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.