Benefits:

Employee discounts

Training & development

Wellness resources

About the Role:

Neon Beach Tan in Middleburg Heights, OH is looking for an energetic and passionate Wellness Sales & Customer Service Representative to join our team! If you love helping people look and feel their best, this is the perfect opportunity to shine in a fun, upbeat environment. Come be part of a team that's dedicated to bringing confidence and wellness to every guest who walks through our doors.

Responsibilities:

Greet and assist customers with a friendly, welcoming attitude to ensure an exceptional salon experience

Educate clients on tanning services, wellness packages, and skincare products to match their individual needs

Drive membership and retail sales by confidently presenting promotions and upsell opportunities

Process transactions, manage memberships, and maintain accurate client accounts using salon software

Maintain a clean, safe, and visually appealing salon environment including tanning equipment and common areas

Meet and exceed personal and team sales goals for memberships, upgrades, and retail products

Handle customer inquiries, concerns, and follow-ups with professionalism and care

Requirements:

Previous experience in retail sales, customer service, or a wellness/beauty environment preferred

Strong communication and interpersonal skills with a naturally outgoing personality

Proven ability to meet sales goals and work in a commission or goal-driven setting

Reliable, punctual, and able to work flexible hours including evenings and weekends

Comfortable learning point-of-sale systems and salon management software

Passion for health, wellness, beauty, or skincare is a plus

Must be a team player with a positive, can-do attitude

Compensation:

Hourly starting rate range $11-$12/hr

Tips

Bonus

Average pay with hourly, tip & bonus $13-$16/hr depending on individual proficiency

Free Tanning & Wellness Services

Advancement opportunities

About Us:

Neon Beach Tan is a premier tanning and wellness destination committed to delivering a top-tier experience for every guest. Our customers keep coming back because of our state-of-the-art equipment, knowledgeable staff, and warm, welcoming atmosphere. We take pride in building a team that feels like family — where employees are supported, celebrated, and empowered to grow.