Wellness Studio Sales Manager

StretchLab - Boise & Eagle & Meridian

Wellness Studio Sales Manager

Eagle, ID
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Free uniforms

    Paid time off

    Training & development

    Wellness resources

    Bonus based on performance

    Competitive salary

    Are you a strong salesperson who loves fitness, wellness, and helping people reach their goals?

    StretchLab, the leader in one-on-one assisted stretching, is seeking a motivated, results-driven Studio Sales Manager to drive membership sales, deliver an exceptional client experience, and help grow our studio.

    This is a hands-on sales role for someone who enjoys talking with people, following up with leads, building relationships, and closing sales.

    About Us

    Locally owned and operated in the Treasure Valley since 2018, we have three StretchLab studios in Eagle, Boise, and Meridian.

    StretchLab specializes in one-on-one assisted stretching designed to help clients improve mobility, flexibility, and movement so they can Live Long and continue doing the things they love.

    The Role

    As Studio Sales Manager, your primary responsibility is to grow the studio.

    You will manage the sales process from responding to new leads and booking first visits to understanding each prospect's goals, presenting membership options, and closing the sale.

    You'll also support member retention, coach front-desk sales staff, and help ensure the studio runs smoothly.

    Key Responsibilities

    Sales & Membership Growth

    Achieve or exceed monthly membership sales goals

    Respond quickly and consistently to leads by phone, text, and email

    Book and confirm introductory appointments

    Conduct needs-based conversations to understand prospects' goals

    Present membership options confidently and close sales

    Follow up with prospects who don't purchase on their first visit

    Track leads, appointments, conversions, and sales activity

    Coach and support sales associates

    Participate in local events and community outreach

    Member Experience & Retention

    Build strong relationships with members and prospects

    Provide outstanding service in person and over the phone

    Handle member questions, billing, account changes, freezes, and cancellations

    Proactively follow up with at-risk and inactive members

    Create a positive, energetic, and welcoming studio environment

    Studio Operations

    Assist with staff and client scheduling

    Maintain accurate CRM records and reports

    Support inventory and basic administrative tasks

    Maintain studio cleanliness, safety, and brand standards

    Ensure policies and procedures are consistently followed

    Participate in meetings and ongoing sales training

    What We're Looking For

    1+ year of demonstrated sales success; fitness, wellness, membership, or service-based sales strongly preferred

    Goal-driven, competitive, and motivated by measurable results

    Confident selling both in person and over the phone

    Excellent communicator who quickly builds rapport and trust

    Persistent with follow-up without being pushy

    Organized, dependable, professional, and detail-oriented

    Comfortable using CRM systems, Microsoft Office, and Google Workspace

    Able to coach others while remaining personally accountable for results

    Passion for health, wellness, and helping people improve their quality of life

    You'll Thrive Here If...

    You enjoy having clear goals and knowing exactly how you're performing. You don't wait for customers to walk through the door—you pick up the phone, follow up with leads, build relationships, and create opportunities.

    You're comfortable asking thoughtful questions, recommending the right solution, and confidently asking for the sale.

    Most importantly, you enjoy selling something you believe can genuinely improve people's lives.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Stretch Lab Corporate.