Job Description

West Coast Dance Explosion has recently relocated its center of operations to the Twin Cities area and is seeking an Office Manager to complete its core team of administrators!

Founded in 1996, West Coast Dance Explosion is one of North America’s most electric dance conventions and competitions. With its education first approach, WCDE engages dance studios across the country with high energy events in 14 markets between the months of November and May, with a final culminating summer event in Orlando, FL at the conclusion of the regional season.

The Office Manager is a crucial member of the WCDE team—working alongside our team leads in the preparation and execution of all pre and post event operations. From processing travel itineraries and reimbursement requests to ensuring our road team has the tools to execute their jobs, the WCDE Office Manager is someone who gets great satisfaction in making events sail smoothly. While the majority of the Office Manager’s job will take place in our Golden Valley office, every WCDE team member is present at a select number of cities during our tour to allow for greater understanding of event operations and clientele. Our summer finals event is an “all hands on deck” experience where our full staff assembles in a week of celebration and team work for nearly 1,000 students from all over the country.

If you’re someone who is interested in making a difference in young artist’s lives and who lives by the phrase “teamwork makes the dream work”— we want to see your resume!

QUALIFICATIONS

• Demonstrated excellence in Microsoft Office for Mac (specifically in Outlook, Excel, and Microsoft Word) with an ability to type at least 50 words a minute
• Demonstrated Excellence in office organization while enjoying repetitive processes.
• Proficient in patient & courteous customer service.
• An eagerness to learn how to utilize industry specific software (don’t worry, you’ll be trained!)
• Ability to communicate with high profile artists in a courteous and confidential manner.
• Demonstrated comfortability in problem solving.
• Proficient in completing tasks with a high level of detail & accuracy.
• A general appreciation/excitement for the performing arts!

PRIMARY TASKS

• Oversee daily operations of our primary office location in Golden Valley, MN
• Relay critical information with the touring event staff
• Answer telephone calls and email correspondence with customers, clients and staff
• Report office progress to Directors

ADDITIONAL TASKS

• Manage and execute projects for tour readiness alongside Director of Operations
• Implement and maintain seasonal processes alongside Director of Brand Experience
• Coordinate travel itineraries with travel agency alongside the Executive Director
• Manage ground transportation needs throughout tour season
• Maintain portions of the company registration database
• Recruit and communicate with site specific volunteer event staff
• Collect and distill industry wide data

WHAT’S IT LIKE TO WORK AT WEST COAST?

The West Coast core team of administers come from a wide variety of backgrounds including: corporate, non-profit and the performing arts. This diversity is celebrated and has been a critical component to their success. A new team member should be a self-starter who has a willingness to engage in problem solving and critical thinking conversations, not afraid to ask questions, and a willingness to consider that there is more than one right answer to most questions.