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Business Operations Analyst

3E

Business Operations Analyst

Canton, OH
Full Time
Paid
  • Responsibilities

    Job Description

    LEADERSHIP

    • Support the growth and development of business operations related activities to support the commercial growth and development of our Service-related activities.
    • Sustain and enhance our overall leadership position by contributing to a strategy and vision for the complete spectrum of Delivered Services related activities.
    • Provide emphasis on business management training and expertise within the group.
    • Support the enhancement of the many administrative processes that are utilized to support the various Service units.
    • Support the development of new products and services.
    • Support automation related activities including approaches like RPA (Robotic Processing Automation).
    • Support the use of tools and processes by the team including related JIRA boards.
    • Foster a positive working environment.

    BUSINESS OPERATIONS

    • Provide oversight and management of global service projects for Delivered Services customers by working routinely with sales and Solution Engineers to craft deals. 
    • Work closely with our sales and marketing teams to ensure that the latest sales collateral is up-to-date and relevant.
    • Conduct periodic product demonstrations and webinars to support the commercial growth of our service-related activities.
    • Contribute and participate in customer meetings related to projects and the services we are providing our customers.
    • Work closely to support the Administrative staff and their activities including customer onboarding, project implementation, request processing, and billing.
    • Establish, maintain, and continuously improve business management processes.
    • Work closely with other Delivered Service members on client projects to support their success as necessary.
    • Support efforts to monitor and optimize existing processes.
    • Ensure Verisk 3E compliance with standards and quality initiatives.

    REPORTING

    • Provide visibility for key business functions. i.e., project scheduling, tracking, and reporting.
    • Manage fiscal analysis through the development of forecasting, metrics, and gauges to monitor the health of the various Delivered Service activities.
    • Provide regular reports and updates for management and leadership.
    • Prepare key insights based on data analysis and present reports to management for review and action.
    • Support the preparation of metrics and requests to correlate business demands with resource requirements.
    • Support the reporting of service performance metrics with our Business Operations team.

    OTHER

    • Maintain an environment that supports continuous revenue growth.
    • Help prepare metrics and requests to correlate business demands with resource requirements.
    • Complete all responsibilities as outlined on annual performance plan.
    • Complete all special projects and other duties as assigned.
    • Perform duties with or without reasonable accommodation.

    #LI-SM1

  • Qualifications

    Qualifications

    REQUIRED:

    • BA/BS/MBA/MS degree in Chemistry, Business Management, or related discipline.
    • 3+ years of experience working with a wide array of external data sets and associated processing.
    • 3+ years supporting commercially related activities include sales support calls, product demonstrations, webinars, and preparation of marketing collateral.
    • 3+ years of project management experience.
    • Proven experience preparing quantitative based management reports conveying KPIs and metrics.
    • Possess excellent presentation skills.
    • Proven experience in setting objectives based on company direction, establishing priorities, and meeting deadlines.
    • Record of fostering a team spirit and working in a team-first environment.
    • Possess a strong background in working with information management systems and knowledge of Microsoft Office.
    • Self-motivated, capable of establishing business plans in accordance with management objectives and implementing them in a team environment.
    • Excellent time management skills and capability to self-manage competing priorities and problems.
    • Creative thinking abilities for anticipating challenges as well as generating solutions for problems.
    • Practical experience and familiarity with various global business cultures.
    • Excellent English written and verbal communication skills.
    • Business travel domestic and international required.

    Additional Information

    Verisk Analytics is an equal opportunity employer.

    All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. http://www.verisk.com/careers.html

    Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. 

    CONSUMER PRIVACY NOTICE

    AT VERISK, THE HEALTH AND SAFETY OF OUR PEOPLE IS OUR NUMBER ONE PRIORITY.  EFFECTIVE NOVEMBER 15, 2021, AND SUBJECT TO APPLICABLE LAW, ALL PROSPECTIVE HIRES FOR OFFICE BASED ROLES OR ROLES THAT SUPPORT ANY OF OUR BUSINESSES’ GOVERNMENT CONTRACTS WILL BE REQUIRED TO DEMONSTRATE THAT THEY ARE FULLY VACCINATED AGAINST COVID-19 BY THEIR START DATE, OR QUALIFY FOR A LEGALLY-REQUIRED MEDICAL OR RELIGIOUS ACCOMMODATION TO THIS VACCINATION REQUIREMENT, AS A CONDITION OF EMPLOYMENT. HIRED CANDIDATES WHO DO NOT DEMONSTRATE THAT THEY ARE FULLY VACCINATED AGAINST COVID-19 BY THEIR START DATE, AND WHO HAVE NOT BEEN APPROVED FOR A LEGALLY-REQUIRED MEDICAL OR RELIGIOUS ACCOMMODATION WILL NO LONGER MEET THE REQUIREMENTS FOR EMPLOYMENT AND THEIR OFFERS OF EMPLOYMENT WILL BE IMMEDIATELY RESCINDED, IN ACCORDANCE WITH APPLICABLE LAW.