Westminster Veterinary Group is looking for an Exam Room Technician to join our team! Westminster Veterinary Group provides care to pets in the vibrant area of Orange County, CA. Not only do we provide outstanding quality care for dogs and cats, but we also provide expert care for exotic pets. Our exotic animal hospital stands out for its unparalleled expertise and unwavering dedication to the well-being of unique pets. With a team of highly specialized Veterinarians who are passionate about exotic species, we offer comprehensive care tailored to the specific needs of each individual animal. From reptiles and birds to small mammals, dogs and cats, we provide advanced medical services, cutting-edge treatments, and compassionate support to both pets and their owners.
Position Overview: As an Exam Room Technician/Client Care Representative, you will play an important role in the day-to-day operations with Westminster Veterinary Group. By adding value to an efficient organization dedicated to quality care and extraordinary service, you will perform a variety of clerical and customer service tasks in providing support to the hospital. You will fully assist the DVM’s to help improve the quality of care given to the patients and help relieve them of technical work by providing care for animals including operations of our hospital’s pharmacy, conducting physical examinations, as well as client education, marketing, and inventory maintenance.
Duties and Responsibilities:
- Operate and maintain hospital equipment, i.e., EKG, fluid pumps, syringe pumps, scales, anesthetic monitors, and machines
- Maintain hospital and pharmacy inventory
- Fill prescriptions, including proper documentation, logging, and security of controlled drugs, as well as completing external prescriptions to outside sources
- Communicate with clients/owners about the status of patients and conduct medication consultations, as directed by the Veterinarian
- Maintain cleanliness of exam rooms (after each patient), reception areas, pharmacy, treatment areas, and other hospital grounds, as needed
- Maintaining and restocking examination and treatment rooms with necessary supplies
- Create and present treatment plans for any treatment the Veterinarian recommends to the client and patient
- Answer multi-line phone system and direct calls accordingly
- Schedule and confirm appointments
- Check patients in the hospital according to the schedule and prepare patient files
- Grab thorough and detailed medical history on patients
- Assist DVMs with examinations and offer correct restraint methods
- Understand zoonotic disease risks in the veterinary environment
- Understand that employees in this role are exposed to various cleaning solutions and other chemicals, odors, noises, and animal wastes and behave in a professional manner when dealing with these conditions.
Qualifications and Skills:
- At least 1 year of experience performing above duties
- High School Diploma/GED
- Knowledge of veterinary procedures, terminology, medications, and products
- Confidence with animal behavior and proper animal restraint methods
- Excellent communication skills with the ability to empathize and connect with clients
- Strong organizational skills and attention to detail for maintaining accurate records
- Proficiency in using computer systems and software for appointment scheduling and record-keeping
- Able to perform moderately physically demanding work, that requires lifting (up to 50 pounds), cleaning, and constant motion
- Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors
Available Schedule: Full-time position. We offer two schedules: 4 days/10hr shifts or 5 days/8hr shifts.
- We are open: M-F 8am-7pm
- Saturdays & Sundays 9am-7pm
Benefits We Offer:
- Competitive compensation commensurate with experience ($17.00 - $22.00 per hour)
- Health, dental, and vision insurance
- 401k + company match
- Paid time off
- Continuing education opportunities
- Professional development support
- Mental health assistance
- Employee discounts on veterinary services
- Scrub allowance
- Employee Referral Program
- Exciting and lively work environment!
Apply today! We look forward to hearing from you!
Westminster Veterinary Group is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, religion, gender, marital status, gender identity, sexual orientation, veteran status, disability, age, or other legally protected status.
Job Reference ID: CPP-0000230