Job Description

We are seeking a Service Coordinator - EXPERIENCE REQUIRED to join our team! You will be responsible for helping people with developmental and intellectual disabilities by providing case management and ongoing support, information and services while resolving issues with services. RESPONSIBILITIES:

• Handle consumer inquiries and complaints
• Provide information about the resources and services
• Quickly resolve issues and concerns
• Document and update consumer records based on interactions
• Develop and maintain a knowledge base of the evolving issues and services

​QUALIFICATIONS:

• Previous experience in Regional Center or working with DD community or other related fields
• Ability to build rapport with clients
• Maintain case notes/management
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Company Description

It is Westside Regional Center’s mission to empower people with developmental disabilities and their families to choose and access community services that facilitate a quality of life comparable to persons without disabilities. Regional Centers are nonprofit, private corporations that contract with the State of California, Department of Developmental Services (DDS). Regional Centers are funded to provide diagnosis and assessment of eligibility and help plan, access, coordinate and monitor the services and supports that are needed because of a developmental disability. Westside Regional Center (WRC) is one of the 21 regional centers that provide services to persons, age three and above, with a disability pursuant to the Lanterman Act and infants and toddlers, birth to 36 months, who have a need for early intervention services and who meet the eligibility criteria for the California Early Start program.