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Survey Technician

Boys & Girls Club of Boston

Survey Technician

Boston, MA
Full Time
Paid
  • Responsibilities

    POSITION SUMMARY

    The IDE Director is the chief strategist for the Boys & Girls Clubs of Boston (BGCB) on matters of inclusion, diversity and equity and will lead the work of the IDE Office. This is a senior leadership position reporting directly to the CEO and working closely with the BGCB IDEA Committee, a cross-functional team comprised of BGCB staff dedicated to developing, implementing, assessing, and holding the organization accountable to its inclusion, diversity and equity goals and initiatives.

     

    The IDE Director is accountable for leading the short and long-term planning and the execution of inclusion, diversity and equity efforts across BGCB, while also supporting BGCB to grow and sustain an equitable, inclusive, and supportive working, fundraising and programming environment for its staff, members/families, and other key constitutes.

     

    THE IDE OFFICE

     

    The IDE Director will lead and manage the IDE Office, which will provide guidance, communications, and host facilitated conversations when necessary to address and educate the BGCB community on issues of equity and intersectional dimensions of diversity.

     

    The IDE Office will also adopt (1) core values, (2) structured processes, and a (3) prioritized set of behaviors that can be used to identify and interrupt bias where it enters and exists within the organization through the expertise of the IDE Director and the continued work of BGCB’s IDEA Committee. These values, processes, and behaviors will be embedded in strategic plans that focuses on driving equity outcomes in relation to Human Resources and hiring functions, Club programming, fundraising, and administrative/business processes. In addition, it is expected that this strategic plan will be expanded in the future as necessary to meet other institutional needs for inclusion, diversity and equity.

     

    Required Skills

    FUNCTIONS OF THIS ROLE

     

    POLICY DEVELOPMENT

    Serve as a consultant regarding the design and implementation of policy and procedures that could impact historically marginalized members of the BGCB community. Identify gaps in services and work culture, then work with departments to address the identified gaps to create a more consistently welcoming and inclusive climate for people of different backgrounds, experiences and social identities.

    ADVISING

    Recruit, train, and provide support for the IDEA Committee members. Develop rapport; provide guidance and feedback.

     

    ADVOCACY

    Advocate for historically marginalized BGCB community members and their allies concerning social, emotional, academic and vocational concerns. Refer Club and staff members to the appropriate resources to resolve solutions related to inequality.

    TRAINING

    Develop, implement, and manage diversity, equity, and inclusion trainings for all staff and any Club members.

    PROGRAMMING

    Develop a comprehensive calendar of events and programs to promote a diverse intellectual and social environment for all students, with special attention to historically marginalized students and their allies. Examples of such programs could include: Latino/a and Hispanic Heritage month activities, LGBTQ History month activities, Black History month activities, Asian and Pacific Islander Heritage Month, Native American History month activities, Unity Week activities, new student reception, and Martin Luther King Day event. Oversee the promotion, execution, and assessment of all programs.

     

    ESSENTIAL DUTIES AND RESPONSIBILITIES

     

    • Develop and oversee BGCB’s Equity Action Plan to ensure that all stakeholders are aware of how BGCB is addressing Inclusion, Diversity and Equity across all aspects of the organization.
    • Develop and conduct a capacity assessment across all Clubs/locations to identify priorities relative to IDE initiatives. Work with Directors on customizing plans to address IDE priorities.
    • Develop and recommend strategic policies and practices that promote IDE and can be implemented as part of BGCB’s company culture and daily
    • Develop, manage, and organize metrics and data related to IDE
    • Surface organizational, team, and intra-functional tensions within the organization related to IDE issues and create safe spaces for those tensions to be effectively processed and resolved.
    • Provide guidance and establish priorities for internal and external communications for issues and events related to IDE.
    • Develop, manage and facilitate the work of the IDEA
    • Work closely with Human Resources, Development, Finance and Operations Teams to develop and implement strategic priorities and drive strategic IDE
    • Work closely with the CEO and Board of Directors to ensure Board alignment.
    • Develop and facilitate trainings for all staff during new hire orientation and annually, as needed, relative to IDE issues and new information on how bias arises in thinking.
    • Develop and facilitate trainings and workshops for Club members/families regarding IDE issues and the psychology of bias.
    • Provide guidance and training to staff and Club members/families on tension processing and other facilitation
    • Create space for intergenerational perspectives and expectations to be shared about work style and workplace
    • Recruiting, develop, manage and evaluate interns and volunteers to support the IDE Office.
    • Collaborate with other nonprofits for best practices and external resources.

     

     

     

    GENERAL BGCB EXPECTATIONS

    • Healthy Behavior Modeling – Teaching youth/teens the importance of living an active, healthy lifestyle is a BGCB priority. As a result, all staff is expected to model healthy behavior while working with our members.
    • Inclusive Environment – BGCB values creating child-friendly environments, where youth/teens of all abilities can be successful and participate. BGCB expects employees to embrace its focus on inclusion of all members, regardless of disability or developmental challenge.
    • Continuous Learning – Building the capacity of staff is central to BGCB. The organization encourages and requires that all staff participate in annual professional development opportunities that continue to cultivate their skills in the youth development field.
    • Safe Spaces – Every staff member shares the responsibility for ensuring BGCB is, and remains, an environment free of sexual, physical, or emotional abuse.

    Required Experience

    POSITION REQUIREMENTS

    • Bachelor’s Degree required. Master’s Degree preferred.
    • 5+ years of experience working in an Inclusion, Diversity & Equity capacity or in partnership with historically marginalized populations to advance the interests of such communities
    • 3+ years of professional experience in youth development organizations or K-12 education
    • Experience working with a Board of Directors and managing up
    • Experience with utilizing restorative justice practices to resolve interpersonal conflict and mindfulness to help individuals resolve personal challenges preferred
    • Proven leadership and management skills working with diverse cultures
    • Excellent oral, facilitation, and writing skills
    • Excellent interpersonal skills with advance practice in active listening and advocacy
    • Experience designing and delivering highly impactful social justice and diversity trainings and workshops
    • Must be able to travel/commute around the Boston area to attend Clubs, on-site meetings and events as needed

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  • Qualifications

    FUNCTIONS OF THIS ROLE

     

    POLICY DEVELOPMENT

    Serve as a consultant regarding the design and implementation of policy and procedures that could impact historically marginalized members of the BGCB community. Identify gaps in services and work culture, then work with departments to address the identified gaps to create a more consistently welcoming and inclusive climate for people of different backgrounds, experiences and social identities.

    ADVISING

    Recruit, train, and provide support for the IDEA Committee members. Develop rapport; provide guidance and feedback.

     

    ADVOCACY

    Advocate for historically marginalized BGCB community members and their allies concerning social, emotional, academic and vocational concerns. Refer Club and staff members to the appropriate resources to resolve solutions related to inequality.

    TRAINING

    Develop, implement, and manage diversity, equity, and inclusion trainings for all staff and any Club members.

    PROGRAMMING

    Develop a comprehensive calendar of events and programs to promote a diverse intellectual and social environment for all students, with special attention to historically marginalized students and their allies. Examples of such programs could include: Latino/a and Hispanic Heritage month activities, LGBTQ History month activities, Black History month activities, Asian and Pacific Islander Heritage Month, Native American History month activities, Unity Week activities, new student reception, and Martin Luther King Day event. Oversee the promotion, execution, and assessment of all programs.

     

    ESSENTIAL DUTIES AND RESPONSIBILITIES

     

    • Develop and oversee BGCB’s Equity Action Plan to ensure that all stakeholders are aware of how BGCB is addressing Inclusion, Diversity and Equity across all aspects of the organization.
    • Develop and conduct a capacity assessment across all Clubs/locations to identify priorities relative to IDE initiatives. Work with Directors on customizing plans to address IDE priorities.
    • Develop and recommend strategic policies and practices that promote IDE and can be implemented as part of BGCB’s company culture and daily
    • Develop, manage, and organize metrics and data related to IDE
    • Surface organizational, team, and intra-functional tensions within the organization related to IDE issues and create safe spaces for those tensions to be effectively processed and resolved.
    • Provide guidance and establish priorities for internal and external communications for issues and events related to IDE.
    • Develop, manage and facilitate the work of the IDEA
    • Work closely with Human Resources, Development, Finance and Operations Teams to develop and implement strategic priorities and drive strategic IDE
    • Work closely with the CEO and Board of Directors to ensure Board alignment.
    • Develop and facilitate trainings for all staff during new hire orientation and annually, as needed, relative to IDE issues and new information on how bias arises in thinking.
    • Develop and facilitate trainings and workshops for Club members/families regarding IDE issues and the psychology of bias.
    • Provide guidance and training to staff and Club members/families on tension processing and other facilitation
    • Create space for intergenerational perspectives and expectations to be shared about work style and workplace
    • Recruiting, develop, manage and evaluate interns and volunteers to support the IDE Office.
    • Collaborate with other nonprofits for best practices and external resources.

     

     

     

    GENERAL BGCB EXPECTATIONS

    • Healthy Behavior Modeling – Teaching youth/teens the importance of living an active, healthy lifestyle is a BGCB priority. As a result, all staff is expected to model healthy behavior while working with our members.
    • Inclusive Environment – BGCB values creating child-friendly environments, where youth/teens of all abilities can be successful and participate. BGCB expects employees to embrace its focus on inclusion of all members, regardless of disability or developmental challenge.
    • Continuous Learning – Building the capacity of staff is central to BGCB. The organization encourages and requires that all staff participate in annual professional development opportunities that continue to cultivate their skills in the youth development field.
    • Safe Spaces – Every staff member shares the responsibility for ensuring BGCB is, and remains, an environment free of sexual, physical, or emotional abuse.