PRIOR CUSTOMER SERVICE EXPERIENCE IS PREFERRED.

EXCELLENT TELEPHONE AND CUSTOMER SERVICE SKILLS

$12.00 BASE + TOP TIER PERFORMERS BONUS POTENTIAL IS $300 - $700 PER MONTH.

PERFORMANCE DRIVEN DAILY CONTEST FOR $$$$

CUSTOMER SERVICE REPRESENTATIVE POSITIONS WILL TRAIN AND WORK IN OUR CALL CENTER IN CARROLLTON, TX

The Customer Service Representatives will actively maintain successful relationships with customers providing a strong focus on providing the Best Customer Service.

The Customer Service Representatives will assess all the customer’s needs and all responses must be prompt, well-informed, accurate and professionally executed.

TRAINING CLASSES STARTING EVERY MONDAY

TRAINING HOURS: FIRST WEEK: MONDAY - FRIDAY, 8:00AM -5:00PM

TRAINING HOURS: SECOND WEEK: MONDAY - FRIDAY, 9:00AM - 6:00PM

WORK SCHEDULE:

MUST BE ABLE WORK MONDAY - SATURDAY, 8:00AM - 6:00PM.

SATURDAY HOURS ARE REQUIRED

YOU WILL RECEIVE YOUR SCHEDULE THE 2ND WEEK OF TRAINING

SWC GROUP OFFERS:

• Holidays and PTO Bank

• Medical, Dental and Vision Insurance

• Life Insurance

• Short-Term and Long-Term Disability Plans

• HSA (Pre-tax) Savings Account

• 401(k) Plan with matching contribution

• Employee Referral Bonus

• Paid Training Program

• Business Casual Dress, Wear your jeans on Friday

TEXT US TO SCHEDULE YOUR INTERVIEW:

469-912-2542

CLIENT REQUIREMENTS FOR THIS CAMPAIGN REQUIRE A CLEAN BACKGROUND CHECK AND A NEGATIVE DRUG TEST RESULT

SWC GROUP

4120 INTERNATIONAL PKWY, SUITE 1100

CARROLLTON, TX 75007

WWW.SWCGROUP.COM

Required Skills Required Experience

• Extremely organized • Demonstrates active listening techniques • Outgoing, friendly, approachable (team player) • Strong communication skills with team members and clients • Proficient in computer software (Word, Excel, AutoCAD, Civil3D, Outlook, Microsoft Project) • Competent technical skills required to complete engineering tasks • Able to proactively pursue design solutions • Ability to delegate assignments and determine methods and procedures • Ability to be open to others ideas and willing to compromise • Detail-oriented but also flexible enough to be big picture/conceptual • Able to compromise and accept other’s ideas • Capable of envisioning the client’s goals • Good reputation amongst peers, clients, and agencies • Able to follow general directions and guidelines for the firm’s policies, practices, and procedures