Benefits:
401(k)
Free food & snacks
Opportunity for advancement
Paid time off
Training & development
About Wetzel's Pretzels: Wetzel's Pretzels is a dynamic and growing brand specializing in fresh, hand-rolled pretzels. Our mission is to deliver a fun, fast, and flavorful experience to our guests. We pride ourselves on our team-oriented environment and commitment to excellence.
Position Overview: As a Team/Crew Member, you will be responsible for delivering an exceptional guest experience by consistently providing excellent service, great tasting/quality food, and a clean restaurant environment. This role involves performing in one or more workstations in accordance with Wetzel's Pretzels procedures, systems, and standards.
Key Roles and Responsibilities:
· Baker:
o Prepare and bake pretzels and other menu items according to company standards.
o Monitor ovens for correct baking time and product quality.
o Maintain cleanliness and organization of the baking area.
· Expeditor:
o Ensure orders are prepared accurately and promptly.
o Coordinate between kitchen staff and front-of-house to maintain efficient workflow.
o Assist in packaging and delivering orders to guests.
· Roller:
o Hand-roll and twist pretzel dough into various shapes.
o Maintain consistency in product appearance and size.
o Ensure dough is prepared and stored correctly.
· Prepare:
o Assemble and prepare menu items, including specialty pretzels and drinks.
o Ensure all ingredients are fresh and meet quality standards.
o Maintain cleanliness and organization of the preparation area.
· Sampler:
o Engage with guests by offering samples of menu items.
o Provide information about products and promotions.
o Maintain a friendly and approachable demeanor to enhance guest experience.
General Duties:
· Provide outstanding customer service by greeting and assisting guests in a friendly manner.
· Handle cash transactions accurately and efficiently.
· Maintain cleanliness and organization of the work area.
· Follow food safety and sanitation guidelines.
· Comply with Wetzel's Pretzels dress code and personal appearance standards.
· Perform all essential duties in a safe and effective manner, consistent with prescribed methods and guidelines.
Qualifications:
· Must possess a positive attitude, teachable spirit, and outgoing personality.
· Must be happy, energetic, fun, and a people person.
· Polite demeanor and selling ability are essential.
· Must have dependable transportation and be readily contactable.
· Customer service experience is preferred but not required.
· Must comply with state and federal age restriction regulations regarding operation of equipment in the store.
Work Environment:
· Fast-paced, high-energy setting within a mall or similar retail environment.
· Requires standing and walking for extended periods, and the ability to lift up to 50 lbs.
· Emphasis on teamwork, guest interaction, and maintaining a clean and safe workspace.
Benefits:
· Competitive hourly pay with opportunities for tips.
· Paid time off.
· 401K option.
· Flexible scheduling to accommodate personal needs.
· Employee discounts on products.
· Opportunities for career advancement within a growing company.