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Crew Member

WhichWich Superior Sandwiches

Crew Member

Williamsburg, VA +3 locations
Full Time
Paid
  • Responsibilities

    Which Wich Superior Sandwiches is seeking a highly motivated and energetic Crew Member to join our team!

    The Crew Member is responsible for "Delivering The Vibe" to our guests and to make superior sandwiches in a clean, friendly and vibacious environment while delivering a SUPERIOR guest experience.

    Guest Service: Demonstrate Superior Service by providing "Service with Vibe."

    Demonstrate the 10 Points of Superior Service:

    Commitment to our Guests

    Be the leader in providing prompt and courteous service

    Create a culture of respect, teamwork and fairness

    Be the ambassador of the "Vibe" – Lead by example

    Ambassador of Standards and Hospitality

    Professionalism

    Efficiency

    No problem is too small - Never say No

    Handle Guest complaints professionally and timely

    Maintain property and equipment to ensure Guests have a safe and superior dining experience

    Our Team: It is the responsibility of the employee to deliver superior sandwiches to all Which Wich guests in a fun, energetic and vibacious way. It is also the responsibility of each team member to support a culture of team work and respect. The crew member will be responsible for the following:

    Greet all guest with a warm welcome

    Have menu knowledge of all wiches

    Prep, clean and cut vegetables for station

    Stock back-up dressings

    Prep all protein pars according to the Recipe Manual.

    Weigh, pan, and date label all products

    Maintain product standards

    Perform administrative duties (complete prep sheet, monitor and record waste onto Daily Waste Chart)

    Restock station supplies as needed, including reach-in.

    Assist in receiving, verifying, and rotating product deliveries (FIFO)

    Use recipes and production tools

     On the Line

    Properly operate and maintain all equipment in assigned work area according to company specifications

    Stock sandwich station with all condiments, bread and cheeses

    Make all sandwiches fresh to order

    Safely prepare and serve all food according to proper food safety standards

    Assemble order using proper portion control

    Prepare sandwiches and salads according to recipe and guest’s specifications

    Ensure order is correct and sides/accompaniments are included

    Call out sandwich order by using the guest name

     Safety and Sanitation

    Maintain a clean and sanitized area behind the line and in dining room

    Wash, rinse, and sanitize all dishes to sanitation standard

    Air-dry pots, pans, and utensils and return to proper storage location

    Frequently check sanitizing PPM throughout shift, and change when out-of-standard

    Move boxes and equipment to sweep/mop facility, including walk-in refrigerator and freezer

    Daily clean and organize walk-in cooler

    Daily clean and sanitize all trash barrels

    Assist team members as needed

    Perform any other duties as required

    Required Knowledge, Skills, and Abilities (KSAs)

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of the knowledge, skill and/or ability required.

    Passion and commitment to guest service

    Preferred to have food service experience

    Must possess basic math skills

    Must have basic computer skills and fundamentals

    Must read, communicate and understand English as it relates to the job and safety regulations

    Must be able to follow directions

    Working Conditions

    Standing, bending and walking for extended periods of time on hard surface

    Full use of hands (lifting, carrying, grasping, pushing, pulling)

    Must be able to tolerate temperature extremes (hot and cold) when working in walk-in and around ovens and sinks

    Must be able to lift over head up to 15lbs

    Lifting up 15 lbs frequently and 25lbs occasionally

    Which Wich Superior Sandwiches was founded in Dallas in late 2003. The national sandwich chain is best known for its more than 50 customizable sandwiches, creative ordering system and personalized sandwich bag.

    Some want to make superior sandwiches. Some want to make the world a better place. We want to do BOTH!

    For more information Check out our website at www.WhichWich.com and please visit www.ltdhospitality.com to apply on line. We look forward to hearing from you!

  • Locations
    Williamsburg, VA • Suffolk, VA • Virginia Beach, VA • Norfolk, VA