Essential Functions:

· Strategic selling, partnering, and managing of accounts with home medical equipment providers.

· Establish relationships, promote programs and products, sell and secure business by contacting and calling on accounts in an established territory.

· Familiarize established and new accounts to new and existing products, programs, and services to increase market penetration.

· Execute territory sales plan and communicate results weekly and monthly.

· Maintain 90% contract portfolio compliance on monthly basis and ensure contract renewals are completed on time.

· Demonstrate products and services and assist prospective providers in the selection of those best suited to their needs while maintaining an accurate demo account of inventory.

· Develop/maintain close working relationship with internal departments, such as Financial Services, Customer Service, Inside Sales, and Technical Services.

· Establish relationships with assigned National Account contacts and Invacare Regional Managers and maintain regular contact with them.

· Maintain comprehensive knowledge of competitive landscape, promotional activity, and third-party reimbursement. Communicate information regularly to Marketing, Inside Sales, Purchasing, Financial Services, Sales Administration and Distribution as it relates to those groups.

· Formulate follow up plans with accounts to ensure satisfaction with all agreements reached during sales cycle.

· Submit timely reports detailing activities and expenses.

· Establish professional customer/vendor relationships with appropriate customer personnel.

· Prepare documents such as price quotations, terms of sales, delivery dates, and service obligations.

· Research and maintain up to date knowledge of competitive products, promotional sales, selling techniques, pricing, warranties, and marketing policies.

· Submit periodic reports detailing activities/sales volumes/expenses.

· Investigate and expedite warranty claims and complaints in accordance with company policies.

· Conduct follow-up service calls to accounts to ensure satisfaction with agreements.

· Conduct all business transactions in a manner that upholds the high ethical standards of the company.

· Help ensure the success of the consumer sales/marketing plan through sales efforts directed toward providers, facilities, organizations, professional clientele and end users.

· Complete all required training applicable to assigned position.

· Exhibit positivity, flexibility, creativity, and a willingness to take on new responsibilities as requested or required.

Qualifications:

· Bachelor’s Degree preferred.

· Minimum 2-5 years outside sales experience selling multiple product lines in durable medical equipment or related field.

· Knowledge of third-party reimbursement

· Solid computer skills, including Microsoft Office suite, experience working with CRM tools (preferably SAP).

· Demonstrated strategic planning/selling skills and aptitude for problem-solving; ability to determine customer solutions (consultative sales).

· Excellent verbal and written communication skills, computer skills, self-starter, flexible and has pro-active approach to problem solving.

· Demonstrated initiative (self-starter).

· Flexible style to adapt and embrace change (“do whatever it takes” approach).

· Availability to travel as needed, approximately 50%

· Valid driver’s license and ability to independently operate a motor vehicle.

· Maneuver/lift equipment (50-100 + pounds).

An Equal Opportunity/Affirmative Action Employer –M/F/Disabled/Vet

Required Skills

Required Experience

Individuals should have a working knowledge of planning/organizing and program development; read, analyze, and interpret the most complex documents; and respond effectively to the most sensitive inquiries or complaints; possess the ability to effectively problem solve and have the ability to work both individually and in a team atmosphere, and have excellent communication and leadership skills. The candidate should also have the ability to write reports and other items using original or innovative techniques or style; and to make effective and persuasive presentations on controversial or complex topics to any audience is also critical to this role.