Job Description

Do you want to be a part of making a difference? Join a team that is making a lasting impact on our criminal justice system as we work to improve the standards and training of investigators across the globe. Our small, but mighty and dedicated team provides non-confrontational interview and interrogation techniques training to law enforcement and private sector individuals since 1982.

Wicklander-Zulawski’s (WZ) culture is a vital and unique part of who we are as a company and as individuals. It’s the spirit of our team, the integrity of our work and the fundamental essence of our belief system. The foundation of WZ’s culture is based on 16 Fundamentals that represents the core values within our workplace and with the people we collaborate with every day. Our #1 fundamental is: We’re family and everyone matters.

The Client Relations Representative develops and enhances relationships with private sector agencies to promote training programs and other products provided by WZ. This individual works in collaboration with the Vice President of Client Relations and Director of International Sales by pursuing leads and opportunities generated by the sales team. This position also:

· Delivers outstanding customer service to build long-term loyalty

· Updates and maintains proposals

· Creates and sends proposals to clients; follows up to completion of sale

· Maintains instructor calendars and seminar schedule

· Works with the marketing team and VP of Client Relations to fill open-registration classes

This position offers medical insurance, life insurance, a 401k plan with company match and the flexibility to work effectively from home.

Great qualifications for this job include: The ability to have fun while working hard, excellent organization and time management skills, outstanding written and verbal communication.  PREVIOUS SALES/CUSTOMER RELATIONS EXPERIENCE REQUIRED.

We’d love to welcome you to our team!

Company Description

Wicklander-Zulawski & Associates Inc., founded in 1982, is an international consulting and training organization dedicated to providing these services in the field of investigations and non-confrontational interviewing.