As Widewaters Hotels continues its growth across the country, raising the bar in food & beverage outlets and full service restaurants, a passionate Full Time FOOD & BEVERAGE SPECIALIST is needed to keep up with demand! If you love to travel, train, and elevate all things Food & Beverage, APPLY NOW!
Job overview
The Food & Beverage Specialist will work “hands on” with special assignments & projects with varying scopes on the property level, as needed throughout the portfolio at various locations. Managing the daily operations of the restaurant and banquets, maintaining established quality and service standards, maximizing profits, controlling expenses, and ensuring sanitation, safety and food quality by assignment. The Food and Beverage Specialist is responsible for ensuring a smooth operation of the dining room and banquet functions by directing the activity of staff, facilitates the prompt and accurate seating and service of all guests.
What you will be doing
Manage the staffing, training and day-to-day activities of the banquets, restaurant and bar staff. Ensure that staff is scheduled based on forecasted business.
Assist the Executive Chef in monitoring the presentation of food product and reviews any areas of concern raised by guests or staff.
Work closely with the Catering Sales Manager to ensure a smooth execution of events and banquets.
Work in support of team goals and measures effectiveness through the Food & Beverage profit and service performance of the hotel. Ensuring that all goals are geared toward exceeding guest expectations.
Responsible for the selection, training and development of the personnel within the department, planning, assigning and directing work, appraising performance, rewarding and disciplining employees; safety, addressing complaints and resolving problems
Implement and manage all compliance programs to ensure compliance with the SOPs to include safety and sanitary regulations, all federal, state and local & brand if applicable regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations and follow branding guidelines. Analyze market trends and implement strategies to improve patronage.
Develop, recommend, implement, and manage the department’s annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations
Monitor and follow up on all Food and Beverage cash overages and shortages.
Review F&B staff’s worked hours for payroll and submit to payroll timely.
Prepare employee shift schedule according to the business forecast, payroll budget guidelines and productivity requirements.
Ensure all food and beverage costs are maintained to meet budget and are closely monitored at all times.
Requirements
At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
Must be proficient in Windows operating systems, company approved spreadsheets, and word processing.
Supervisory experience is a must!
Must be able to participate in the hotel’s MOD program.
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Ability to create marketing strategies and promotional menu items with Chef to increase business volumes.
Must be able to stand for most of the shift. Length of time of these tasks may vary from day to day and task to task.
Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their state and local analogues (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA and NLRA.
TIPS certified is strongly preferred. (or obtained within 90 days of employment)
ServSafe, CPR, and/or First Aid certification is preferred.