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Sales Associate

W

Wild Birds Unlimited of Jacksonville

Sales Associate

Jacksonville, FL
Paid
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  • Responsibilities

    Job Description

    OVERVIEW

    1.     The position of Sales Associate is currently a part-time (15-25 hours) that reports to the Franchise Owner or Store Manager. The primary responsibility of a Sales Associate is to provide a high energy customer experience.  Applicant must be available to work Sundays on a regular basis and other days as needed.

     

    SELLING / CUSTOMER EXPERIENCE

    2.   Understands that the high energy customer experience is the #1 priority.

    3.   Completes each OWL module as part of the High Energy Training in order to deliver the WBU high energy customer experience as the trusted local expert.

    4.   Uses successful selling skills to satisfy the customer and complete the sale.

    5.   Has read, understood and follows the Employee Handbook, including the WBU Ten Touch Points training.

    6.   Follows the best practices of the Person in Charge of the Customer experience.

    7.   Wears the logo name badge and logo apparel while working on the sales floor.

     

    MERCHANDISING

    8.   Has read and understood the Product Information Handbook and has successfully completed the Certified Birdfeeding Specialist Program.

    9.   Understands and communicates the store’s merchandise and target products to the customer.

    1. Completes the changing of displays, signing and the restocking of merchandise as directed by management.

    2. Able to lift/carry 25 lbs. frequently and 40 lbs. occasionally.

    3. Clean and repair damaged feeders belonging to customers.

    4. Rebag 20 lb.seed bags into 5 lb. bags as needed.

    5. Repack live mealworms as needed.

     

    PERSONNEL MANAGEMENT

    1. Demonstrates a positive, enthusiastic and professional demeanor.

    2. Attends store meetings as required.

    3. Completes any other duties as assigned.

     

    ADMINISTRATIVE CONTROL

    1. Adheres to all store policies and procedures regarding the ringing of all transactions, any administrative duties and scheduling.

    2. Completes accurate and legible paperwork.

     

    LOSS PREVENTION

    1. Adheres to all store policies and procedures regarding personal and store security.

    2. Communicates security concerns to management.

    STORE MAINTENANCE

    1. Maintains good housekeeping standards to help present a clean and well-presented store.

    2. Helps keep store, backroom and rest room clean & organized.