Assistant Manager Wild Goose Tavern premiere bar/restaurant establishment in Costa Mesa, is seeking a professional, confident Assistant General Manager. This person will be a hands-on leader who enjoys interacting with staff and guests, and who understands and appreciates the importance of putting the guest first. Proven ability in forecasting, training staff management and executing all aspects of a full-service restaurant. Warm, upbeat hospitality combined with a strong service background is a must. Nightlife experience is strongly preferred.Responsibilities:
Lead a team of service professionals to ensure that guest service, operational needs and financial objectives are met and continue growing our business
Manages in compliance with all local, state and Federal beverage and liquor laws
Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
Monitors adherence to all liquor control policies and procedures.
Maintains food handling and sanitation standards.
Trains staff on liquor control policies and procedures.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Ensures employees understand expectations and parameters.
Interacts with guests to obtain feedback on product quality and service levels
Responds effectively to guest problems and complaints.
Active and savvy social media presence
Requirements:
Minimum of 3 years of experience as a restaurant manager in a high-volume bar/restaurant environment
Must be able to work in a fast-paced environment
Proven track record and work history
Posses a passion for craft food and cocktails
Excellent ability to multitask
Knowledge of food service techniques and cost controls such as manpower, productivity, food and liquor costs
Ability to adapt to and abide by culture of company
Certifications:
Current LEADS/TIPS certificate
Current Food Handlers Permit OR Manager Serve Safe Certificate