Will Call Clerk

E

Elevate Human Capital

Will Call Clerk

Houston, TX
Full Time
Paid
  • Responsibilities

    EHC is currently looking for a Will Call Clerk for a client located in the south Houston, TX area.

    Hours: Monday - Friday, 1:00 pm - 10:00 pm w/$1.00 an hour shift differential

    Job Summary:

    Conduct day-to-day activities pertaining to Will Call Orders for the Shipping Department while maintaining a clean as well as safe work environment.

    Essential Responsibilites:

    In addition to the responsibilities of “Shipping & Receiving Window”:

    • Ensure designated equipment is in proper working condition
    • Effectively communicates with department supervisors and upper management. Utilizes email to communicate with Sales and operations departments
    • Provide continuous email updates of products in the Will Call Department
    • Tends to the drivers and utilizes driver sign in sheet to identify which order to have loaded
    • Utilizes network software to look up PO numbers provided by the drivers
    • Keep records of all Will Call Orders leaving the facility
    • Ensure Will Call shipments are loaded in a timely manner
    • Properly match shipments to the applicable loading forms ensuring vehicles are loaded with the correct material
    • Ensure orders are verified and all accompanying paperwork is correctly filled out
    • Processes all Will Call paperwork
    • Tracks Will Call pick-ups
    • Ensures that photo verification of loaded product has been completed by the loaders
    • Attends safety meetings to identify departmental issues and discuss ways to correct them
    • Identifies areas of improvement while maintaining a clean and safe work environment
    • Duties are not limited to those described above and may be expanded as needed

    Information and Activities Critical to Process Quality:

    Will Call Verification and Documentation:

    • Maintain driver sign in sheets to monitor when drivers arrived
    • Ensure Will Call form is fully filled out
    • Enter tracking verification into company database
    • Move shipments in a timely manner
    • Tend to drivers
    • Locate Will Call shipments
    • Have shipments loaded onto the correct vehicle
    • Photo verification
    • Ensure loaders are correctly taking photos of loaded vehicles

    Department Responsibilities:

    QMS:

    • Fully understand and maintain all expectations listed in the procedures and work instructions
    • Follow all Quality Policies and Department Processes
    • Understand the process of identifying and segregating non-conforming product from good material

    Safety:

    • Wear all necessary PPE at all times
    • Maintain the daily checklist on the picker/forklift
    • Attend daily safety meetings
    • Responsible for maintaining a clear and safe work environment
    • Maintain clear aisle ways and organize racks as well as dock space
    • Always be aware of potential hazards in the surrounding areas

    Qualifications:

    • Speak and read English. Bilingual Spanish preferred
    • 1+ years of Pipe, Valve, Fitting, and Flange experience
    • Ability to read and understand industry specifications, charts, and tables
    • High school diploma or GED
    • Basic computer skills. Experience with MS Word, Excel, and Outlook preferred.
    • Must have average reading, writing, and mathematical skills.
    • Have the ability to drive forklifts and secure certifications
    • Capable of lifting 50lbs with back support
    • Able to stand and operate a variety of equipment as assigned
    • Takes initiative and able to work independently
    • Able to handle multiple tasks and priorities
    • Requires a high level of attention to detail
    • Customer Service Skills
    • Excellent Communication skills