Will Call/Inside Sales Representative

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Doyle Security Products

Will Call/Inside Sales Representative

Minneapolis, MN
Full Time
Paid
  • Responsibilities

    Job Description

    Job Description

    Doyle Security Products , a 104-year-old security hardware distributor, is looking for a highly motivated and detailed-oriented business-to-business Will Call/Inside Sales Representative. Product experience is a plus but not necessary. Full Time Monday through Friday 8:00 AM - 4:30 PM. Located on the Mississippi near the North Loop of Downtown Minneapolis (FREE Parking).

    Starting annual base salary at $36,000-50,000, plus monthly commission. Salary requirements MUST be included in your email or resume.

    DUTIES AND RESPONSIBILITIES FOR WILL CALL/INSIDE SALES REPRESENTATIVE:

    • Handle Will Call walk-in traffic and inbound calls. Understand customer needs and requirements and provide customers with product and service information. Manage creation and presentation of quotes for opportunities as they are identified.
    • Research accounts, identify key players, and generate interest. Source new sales opportunities through inbound leads and outbound calls and emails. Generate new business and ensure growth of existing accounts.
    • Gains and retains extensive product selection application knowledge as well as detailed comprehension of customer's requirements.
    • Attends internal continuing education of product and vendor classes (face to face and web).
    • Performs other related duties as assigned by management..

    QUALIFICATIONS FOR INSIDE SALES REPRESENTATIVE :

    • Previous experience in the security hardware or related industry a plus.
    • Strong focus on customer service and ensuring customer satisfaction.
    • Strong technical solution and developmental skills and oral and written communication skills. Ability to communicate technical concepts and resolutions clearly.
    • Strong negotiation skills and the ability to establish mutually beneficial commitments and expectations with customers.
    • Excellent communication and interpersonal skills. Ability to work effectively in an on-site, team-driven environment.

    COMPETENCIES FOR INSIDE SALES REPRESENTATIVE :

    • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
    • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
    • Quality/Quantity - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Prioritizes and plans work activities; Uses time efficiently.
    • Dependability - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
    • Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
    • Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

    PHYSICAL DEMANDS AND WORK ENVIRONMENT FOR INSIDE SALES REPRESENTATIVE :

    • Continually required to stand, sit, talk or hear
    • Continually required to utilize hand and finger dexterity
    • Continually required to climb, balance, bend, stoop, kneel or crawl
    • Continually required to lift/push/carry items less than 25 pounds (office)
    • Continually utilize visual acuity to operate general office equipment, read technical information, and/or use a keyboard

    Benefits:

    • 401(k) matching
    • Medical & Dental insurance
    • Life & Disability insurance
    • Paid time off

    Monday - Friday 8:00am-4:30pm
    40 hours per week