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Network Coordinator

Will County School District 92

Network Coordinator

Lockport, IL
Full Time
Paid
  • Responsibilities

    Job Description

    NETWORK COORDINATOR   Interested parties should apply on-line.   QUALIFICATIONS

    • Minimum 4 years experience with computer hardware, software applications, and audio/visual equipment
    • Minimum 2 years experience with computer networks
    • Bachelors degree in a technology related field desired
    • Such alternatives to the above as the Board of Education and or Administration may find appropriate and necessary

      Reports to: Director of Technology and/or designee   Goals: Provide recommendations, assessments, and support in the use of technology for all District staff and students in the areas of curriculum, instruction and operations.   DESCRIPTION Ability to:

    • Plan, prioritize and organize work appropriately
    • Work independently with limited supervision
    • Follow written directions/procedures
    • Analyze and research an issue/problem/need
    • Determine when assistance is needed
    • Relate well to District Administration, Staff and Students
    • Learn, retain and apply information
    • Work as a member of a team
    • Communicate well verbally and in writing
    • Communicate effectively to an audience

      EXPECTATIONS

    • Is knowledgeable about how technology is used in a K-8 environment
    • Assist in the assessment of technology needs and development of technology initiatives
    • Is knowledgeable about District technology policies and procedures including the Appropriate Use Procedures, Internet procedures and web publishing guidelines
    • Take an active role in supporting District staff and students in the appropriate use of technology
    • Attend District meetings/trainings when related to technology
    • Is a member of District technology teams/committees
    • Assist with short term and long-term technology planning
    • Complete other duties as assigned

    RESPONSIBILITIES User Support:

    • Troubleshoot hardware and software issues
    • Complete assigned support tickets in a timely manner
    • Actively manage and escalate support tickets as needed
    • Perform software installs and maintenance as needed
    • Support the District’s print fleet both including laser printers and copiers
    • Support all mobile devices

    SYSTEMS MANAGEMENT

    • Actively manage District staff and student accounts in various systems
    • Deploy software as needed
    • Provide support in mobile device management
    • Support the District IP phone systems
    • Support various District systems as needed (Directory, Email, Collaboration)

    DATA MANAGEMENT

    • Support the District’s various instructional applications
    • Support Curriculum technology resources
    • Support Operations applications

    NETWORK MANAGEMENT

    • Diagnose and troubleshoot network connectivity issues at the infrastructure level
    • Pull and terminate network cables as needed

    INVENTORY MANAGEMENT

    • Organize and facilitate equipment deployments
    • Provide support in image development and creation
    • Help facilitate repairs
    • Organize equipment recycling