Willow Point Golf & Country Club

F&B Director-Assistant Manager

This is a hands-on working role functioning as a Manager On Duty in rotation with other managers. Responsible for the overall management and execution of all food service and dining related activities including the restaurants and banquet services. They should have experience in a luxury restaurant, club or resort. They will manage and ensure quality of service, compliance with all policies, procedures and laws, fiscal responsibility, management of team members and creating a collaborative environment with other departments

• Work closely with Executive Chef and provide strong leadership for service staff

• Ensure that the guest dining experience is of the highest quality; solicit guest feedback, ensure any errors are corrected promptly and provide appropriate feedback

• Serve as a leader, mentor and role model for service team members

• Maintain a work environment free of harassment, favoritism or poor work practices

• Identify, hire and train staff to meet service standards; coach, correct, discipline poor performers. Determine areas for improvement in service and implement changes as needed using appropriate training techniques, clear expectations and accountability

• Meet food and beverage financial objectives through forecasting, assist preparation of an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions

• Be knowledgeable of and conform to all regulations regarding the Alcoholic Beverage Commission

• Have a strong working knowledge of fine wines and spirits

• Maximize bar profitability by ensuring portion control and accuracy of charges

• Maintain a safe and healthy environment by establishing and following all sanitation standards, supervise the maintenance of equipment to protect assets while maintaining the highest level of service

• Remain on the cutting edge of trends in the profession by participating in educational training, reading trade and professional publications and participating in professional organizations

• Respond to guest needs, inquiries or problems in a timely and professional manner to ensure a quality experience and enhance future sales prospects

• Willingness to work nights, weekends and holidays to meet the expectation of the business

• Perform all other duties as requested

·         Assumes responsibility for FOH, Men’s Locker Room, Bev Cart, Bars, catering requests, Events

·         Works in partnership with Other Assistant Managers

·         Works in Partnership with Executive Chef & BOH

·         The expectation is that this role would be integral with monthly beverage inventory, wine programs, in house events

·         Assists with purchasing, china, silver and glassware inventory

·         Responsible for correct pricing and POS JONAS changes

·         Responsible for Scheduling & Payroll Processing

·         Provides End of Shift/Sales Reports as requested

·         Direct Staff Reports: Front of the House Food and Beverage Employees

·         Other duties as requested

·         Reports To Club Manager

DESIRED SKILLS AND QUALIFICATIONS:

Education:

• Bachelor's degree in Hospitality Management or similar course of study preferred

• Five or more years proven success in a F&B leadership role at an upscale hotel, club or resort

Skills and Abilities:

• Exceptional written and verbal communication skills

• Critical analysis skills to assess and manage, budgets, trends, resource allocation and strategic planning

• Ability to manage a large and diverse team and delegate and oversee responsibilities

• Be an effective listener and problem solver

• Possess a strong desire to exceed expectations

• Team mentality who works well with others

• Display a refined temperament with the ability to always treat guests, vendors and co-workers with dignity and respect

Salary:

            Based on experience plus bonus potential

*end of year bonus determined by corporate office

·         Fulltime benefited employee

·         401k with company match

·         SDT/LTD Insurance plans

·         Health/Dental/Vision Plans

*currently with BCBS

Club:

·         $5 million revenue

·         900 +/- members (social & golf, resident, non-resident)

·         Dining Outlets

-Camilla Room (50 Seat Fine Dining Fri & Sat PM)

-Casual Dining/Patio (125 seat)

Bay Room (by reservation)

Stone Grille/patio (no reservations)

                        -Pool Cabana