WilmerHale is a leading, full-service international law firm with 1,000 lawyers located throughout 12 offices in the United States, Europe and Asia. Our lawyers work at the intersection of government, technology and business, and we remain committed to our guiding principles of providing quality, excellent legal and client services; developing diversity among our lawyers and staff and encouraging an environment that promotes a results-oriented spirit, teamwork and collegiality by drawing on the outstanding talents and multifaceted experience of our lawyers. Our goal is to reflect the diversity of our clients and the communities in which we practice.
WHAT YOU WILL DO:
Performs various maintenance duties in the office, respond to e-mail requests, and provide outstanding customer service to both internal and external clients.
ABOUT THIS ROLE:
- Perform light maintenance and repairs, including hanging pictures, bulletin boards, replacing light bulbs, repairing and assembling furniture (i.e., ergonomic sit/stand desks), and repairs of broken drawers and cabinets.
- Work with outside vendors to coordinate maintenance and repair of equipment and furniture.
- Assist with office relocations and office setups for new and lateral hires.
- Clean and set up conference rooms, dining room, atrium, multipurpose room for meetings and special functions.
- Perform emergency cleaning as necessary.
- Organize and maintain equipment and furniture in facilities, office, and storage areas.
- Check and maintain visitor offices.
- Perform daily inspection and maintenance of office space and furnishings.
- Assist with large box and file moves.
- Contributes to the firm's Service Excellence initiative to consistently improve its image internally and externally. Displays professionalism, quality service and a "can do" attitude to internal members/departments of the firm as well as external clients and vendors via electronic and print correspondence, over the telephone and in-person.
Required Skills
WHAT YOU WILL BRING:
- Previous experience with office moves, assembling furniture, customer service and the use of power tools.
- Basic computer knowledge, including familiarity of Microsoft Word, Excel and Outlook.
- Effectively communicates, both orally and in writing; including via e-mail.
- Must be organized, with the ability to prioritize work, handle multiple tasks and problem solve in order to provide a high level of customer service and satisfaction.
- Must have the ability to communicate effectively with all levels of end users, vendors, peers.
- The ability to work effectively with minimal supervision in an atmosphere of multiple projects with competing deadlines.
Required Experience
EDUCATION
- High school diploma or equivalent required.
EXPERIENCE
- 4+ years of related experience; law firm experience preferred.
Upon joining the firm new hires will go through our onboarding program and be paired with a staff mentor to help them acclimate to the firm. Additionally, there will be opportunities for new employees to take advantage of training and development, public service, and diversity and inclusion programs.
WilmerHale is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.