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Operations - Marketing Coordinator

Wilson Group

Operations - Marketing Coordinator

Newton, MA
Paid
  • Responsibilities

    Seeking a driven, independent, and highly-organized Operations and Marketing Coordinator to support a top team at Keller Williams - Chestnut Hill! This is a unique opportunity to provide administrative, operational, and marketing support through a wide array of initiatives in the field of residential real estate. The ideal candidate must be a self-starter, creative, passionate about building a brand through marketing efforts, implementing operations/systems, all while delivering unparalleled customer service. Responsibilities: • Administrative Support: day-to-day office tasks to support agents and staff include overseeing calendars, organizing internal and external meetings, maintaining office organization, ordering supplies/inventory/gifts, assisting with hiring/training/mentoring new team members as the business grows, and other administrative tasks as needed • Database/Website Management: maintain the integrity and performance of databases, websites, documents, etc. by organizing and updating them regularly • Social Media: manage Wilson Group’s Facebook, Twitter, Instagram, YouTube, and LinkedIn by creating/posting daily content to engage and grow following and responding to notifications • Marketing: implement and oversee marketing strategies to drive brand awareness through email marketing (MailChimp), event planning, direct mail marketing, and social media marketing • Tracking: manage, update, and track daily activity in various databases, CSVs, and CRMs • Agent Support: schedule showings, prepare/send paperwork, assist with showings/open houses, sending referral/closing gifts, holding agents accountable on certain tasks, and other assistance as needed • Operations Support: develop, implement, organize, and manage systems and procedures on the back end to ensure efficiency • Road Tasks: travel to properties in and outside the city to complete various tasks • Client Care: make each client feel like they are the only client we have - solve problems, provide service, exceed expectations (most interaction is via phone and email) Qualifications: • Must have a proven track record with executive administration, social media/marketing, or relevant experiences • A positive, can-do attitude and highly adaptable with a demonstrated ability to succeed in a fast-paced sales environment • Self-starter, intelligent, eager to learn new things and grow professionally and personally • Strong social media and marketing skills with an eye for sleek graphic design (experience with Canva and Mailchimp is a plus) • Proven organizational and project management skills with meticulous attention to detail, ability to work under pressure and consistently make deadlines • Strong time management skills, ability to assess and manage priorities, the ability to communicate clearly and concisely, both orally and in writing • Self-directed and work independently toward objectives with a sense of urgency • Approach job duties with a sense of ownership, confidentiality, commitment, honesty, loyalty, and integrity • Flexible and willing to respond to emerging needs, last-minute changes and assist with other projects in an "all-hands-on-deck" manner • Solutions-oriented can think fast on their feet while remaining cool under pressure • Familiarity with Gsuite, Microsoft Office tools and CRMs (such as Brivity or Sisu) • A real estate license or desire to obtain one is not required but would be beneficial • Must have a driver's license and reliable transportation to complete various road tasks • Flexible with working days and hours as needed - regular weekend work required Compensation: $50,000 - $55,000 yearly

    • Administrative Support: day-to-day office tasks to support agents and staff include overseeing calendars, organizing internal and external meetings, maintaining office organization, ordering supplies/inventory/gifts, assisting with hiring/training/mentoring new team members as the business grows, and other administrative tasks as needed • Database/Website Management: maintain the integrity and performance of databases, websites, documents, etc. by organizing and updating them regularly • Social Media: manage Wilson Group’s Facebook, Twitter, Instagram, YouTube, and LinkedIn by creating/posting daily content to engage and grow following and responding to notifications • Marketing: implement and oversee marketing strategies to drive brand awareness through email marketing (MailChimp), event planning, direct mail marketing, and social media marketing • Tracking: manage, update, and track daily activity in various databases, CSVs, and CRMs • Agent Support: schedule showings, prepare/send paperwork, assist with showings/open houses, sending referral/closing gifts, holding agents accountable on certain tasks, and other assistance as needed • Operations Support: develop, implement, organize, and manage systems and procedures on the back end to ensure efficiency • Road Tasks: travel to properties in and outside the city to complete various tasks • Client Care: make each client feel like they are the only client we have - solve problems, provide service, exceed expectations (most interaction is via phone and email)