Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

Join our growing team! Window World Mid Michigan is a family owned business that services the Lansing and Jackson area. Window World is a home remodeler that specializes in window and door replacements. We are looking to build up our office staff at our location in Lansing. The candidate will be trained to talk to customers about Window World products in our showroom, as well as answering in-coming calls to schedule appointments for our design consultants.

Responsibilities include but not limited to:

Taking and transferring calls

Making appointments

Lead tracking via appropriate computer program

Assisting sales reps and office staff

Processing Contracts and payments

Welcome and greet visitors in person, on the telephone, or via email.

Maintain a pleasant and welcoming personality

Communicate effectively with people

Answer inquiries or refer them to the appropriate person

Maintain accurate scheduling of in-home demonstrations and installations

Make copies, acquire signatures, and file documentation in the proper location

Provide necessary information to supervisors, co-workers, and subordinates

Help resolve complaints from customers or the general public

Preferred Requirements

Knowledge in Microsoft Word, Excel and Outlook

Knowledge with business telephone systems

Knowledge of administrative and clerical procedures

Knowledge of customer service

Great multi-tasking ability and organizational skills

Desire to maintain employment for an extended time and work as part of a very team-oriented place