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Customer Service / Data Entry

Window World of Penn/Ohio

Customer Service / Data Entry

Boardman, OH
Full Time
Paid
  • Responsibilities

    Window World seeks energetic and customer centric individual to fill role of Office Administrator at our Youngstown Window World location. Join the Moran family and their team to help create a lifelong experience for our customers. The Moran family and their group of seven Window World locations offers you a family culture where you will feel right at home. Get training and ongoing support to help you grow in your position!

    Incentives based on attendance and measureables

    Group team building quarterly meet-ups

    Weekly meet ups with your team to talk about ideas, issues, and solutions

    Yearly family picnics/parties to meet all of our 7 store’s team members

    Benefits/Perks:

    Competitive, biweekly pay

    Retirement Plan (401K)

    Major Medical Insurance

    Dental/Vision Insurance

    Colonial Life Insurance Policies

    Paid Time Off

    Paid Holidays

    Family Culture

    Job Responsibilities:

    Receiving new contracts from the Sales Department and entering data into Window World's CRM program and QuickBooks

    Scheduling measure appointments with the customer via phone or text

    Researching and pulling permits, as needed, for projects

    Receiving payments after the project is completed and entering data into Window World's CRM program and QuickBooks

    Maintaining the accounts receivables for outstanding balances

    Other duties as necessary

    Qualifications:

    Pleasant personality with energetic spirit

    Prior customer service experience is essential

    Prior data entry skills are preferred

    Strong attention to detail

    Ability to learn and adapt quickly