Job Description

Link Solutions Inc. is seeking a Windows System Administrator (Associate-Level) to join our team in Tucson, AZ.

• Must be a U.S. Citizen
• Must have Top Secret Clearance
• Non-remote (relocation incentive available)

The Windows System Administrator will support the Air National Guard’s Remotely Piloted Aircraft Squadron Operations Center as part of a diverse team responsible for managing a globally distributed information system. In this role, you will perform analysis, administration, and maintenance of mission‑critical data communication networks that enable RPA operations.

Join a professionally diverse team at an industry‑leading organization that prioritizes work/life balance and values its employees. At Link Solutions, you’ll contribute to national security while supporting innovative, high‑impact projects that provide opportunities for professional growth and advancement. We are seeking technologically savvy, detail‑oriented, and self‑motivated individuals dedicated to delivering exceptional service to our clients.

Job Responsibilities:

• Provide Tier I & II support for a globally distributed information system, including user assistance, troubleshooting, and issue resolution.
• Manage the functionality, efficiency, and security of Windows‑based systems and servers across multiple operating environments.
• Configure, administer, and maintain servers within a VMware virtualized infrastructure.
• Create and manage administrator and service accounts, ensuring proper access controls and security compliance.
• Maintain accurate and up‑to‑date system documentation, including configurations, procedures, and change records.
• Evaluate user needs and vendor products, and make recommendations for hardware and software procurement.
• Coordinate installation, upgrades, and backup/recovery processes while ensuring continuity of operations.
• Develop and enforce policies, standards, and best practices related to computing resource allocation and system usage.
• Plan, execute, and document system testing strategies to validate performance, security, and functionality.
• Train and advise end‑users on system features, capabilities, and best practices.
• Provide guidance and mentorship to junior team members and less-experienced staff.
• Support local on‑call/call‑back requirements and provide hands‑on technical assistance as needed.
• Apply and maintain STIGs, patches, and firmware updates to ensure cybersecurity compliance.
• Manage and maintain email and database servers to ensure reliable availability and performance.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

Qualifications

• U.S. Citizen
• Must have Top Secret clearance.
• One (1+) year of directly related experience in systems administration and analysis.
• IAT Level II Certification (CompTIA Security+ CE, CCNA Security Training, CySA+, GICSP, GSEC) equivalent or higher.
• Experience administering Windows systems and VMware environments, including server configuration, account management, and maintaining security compliance (STIGs, patches, firmware).
• Strong technical support expertise (Tier I & II) with the ability to troubleshoot complex issues, assist users, and maintain system documentation and testing procedures.
• Experience in managing and securing enterprise IT infrastructure, including email/database servers, backup and recovery processes, and implementation of policies, standards, and best practices.
• Computing Environment certification in either Windows Server, ACAS, HBSS, or similar technology within 6 months of hire.
• Knowledgeable and experienced in VMWare NSX or CISCO VXLAN.

Preferred:

• AA/BA degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts.
• IAT Level III Certification equivalent or higher per DoD 8570/DoD 8140 (CASP+, CCNP Security, CISA, CISSP, GCED, GCIH, etc.).
• Windows Server Update Services (WSUS) servers experience.
• Experience working in a Department of Defense (DoD) environment.
• Problem solver and troubleshooter who thrives in resolving complex problems.
• Strong self-starter requiring minimal supervision.
• Experience providing quality service and support for mission-critical systems and VIP end users.
• Excellent communication skills (written and oral) and interpersonal skills.
• Superior organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.

Additional Information

Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.

Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.