Job Description

We are seeking a Landscape Regional Operations Coordinator to become an integral part of our team!

The Regional Operations Coordinator is responsible for planning, organizing, directing, and coordinating all aspects of landscaping for Winter Services Regional Division. This will include prospecting and negotiation with existing and new partners, pre and post season preparation, auditing, billing, and paperwork management for the Regional Team.  The Regional Operations Coordinator will also help assist both the Regional Sales Manager and Regional Operations Managers. THIS POSITION CURRENTLY WORKS REMOTE._ _

JOB DUTIES & RESPONSIBILITIES:

•  Prospect, negotiate and build relationships with current and potential subcontractor partners.
•  Act as a liaison for Winter Services and the subcontractor partner to prepare agreements, site assignments and equipment rates for new/existing subcontractors.
•  Ensures that all work performed conforms to specifications and within budgeted guidelines.
•  Establish and administer operating policy and procedures that will ensure adequate performance and personnel safety.
•  Effectively and clearly communicate with clients, vendors, staff, subcontractors, and management.
•  Conduct cold-calls to potential new subcontractors and qualify them for new accounts.
•  Build and maintain Subcontractor file and ensure receipt of all required forms (i.e. signed agreement, W-9, C.O.I.).
•  Ensure new subcontractors provide all necessary paperwork to the office PRIOR to performing work on a customer’s site.
•  Ensure the completion of required paperwork from subcontractor prior to submitting it to the clearing house.
• Monthly audit of Subcontractor files to ensure valid C.O.I. based on insurance requirements and C.O.I. expiration.
•  Support/Monitor IVR/App Systems (setup, billing, training)
• IVR/App System - Collect all services performed after each service and review it for completeness and accuracy.
• Reach out to subcontractors that have not submitted correct information or have not verified services performed
•  Handle any subcontractor pay questions and discrepancies.
• Utilize industry expertise to suggest regular site enhancements to clients and identify any safety issues immediately.
• Communicate scheduling scenarios and be able to articulate business situations as they arise.
• Assist with updating property site maps.

QUALIFICATIONS:

• Knowledge of commercial landscape management, management of service partners and a proven record of excelling in landscape enhancement sales
• Ability to measure, estimate and understand service pricing structures as it pertains to landscape related projects
• Ability to travel within designated territory and others as this may include overnight stays as necessary and possible weekend travel
• Self-starter that can manage all day-to-day activities, including schedules, on and off-site meetings and business critical deliverables
• Excellent communication skills with internal management, client representatives and service partners, both written and verbal
• Minimum of 2- or 4-year degree in related field or 3 TO 5 YEAR EXPERIENCE IN LANDSCAPE MANAGEMENT, landscape management sales and management of service partners
• Must possess excellent written and verbal skills.
• Strong overall computer skills.
• Highly flexible and adapts well to rapidly changing environment.
• Able to multi-task and work with pressures of deadlines.
• Strong value system (e.g. integrity, honesty).
• Organized and efficient
• Able to work cross departmentally on an as needed basis.
• Must have a valid driver’s license with a clear driving record.

PHYSICAL DEMANDS:

• Physical endurance, as a Regional Operations Coordinator may need to be up for long hours, spend a lot of time on the phone at all hours of the day/night to ensure we are meeting the customer’s expectations
• Occasional lifting and/or moving of objects weighting up to 25 pounds
• Occasionally required to stand on one’s feet for prolonged periods of time
• Sitting for extended periods of time
• Occasionally stoop, kneel or crouch
• Use hands and arms to reach for, grasp and manipulate objects

WORKING CONDITIONS:

This position is mainly remote but will need to be able to go into the office upon request/as necessary. Night and weekend availability is a necessity, especially during preseason and peak season. Some travel may be required.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Description

Winter Services, LLC is a full-service snow removal and management company. We service facilities and businesses throughout Wisconsin, Illinois and the Midwest. With a fleet of high-tech snow removal equipment and total dedication to customer satisfaction, our team of snow management experts are one of the best in commercial snow removal industry.