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Customer Care Representative - Inside Sales

WireCo WorldGroup

Customer Care Representative - Inside Sales

Kirksville, MO
Paid
  • Responsibilities

    Job Description

    The Inside Sales Representative for Government Contracts works with various government entities to identify opportunities and contracts compatible with the WireCo business.  The ideal candidate will successfully manage the requirements mandated in each request, and work to ensure a smooth sales process.

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    ·         Researching potential leads from business directories, web searches, or digital resources

    ·         Qualifying leads from digital campaigns, conferences, references, tradeshows, etc.

    ·         Creating and maintaining a list/database of probable opportunities

    ·         Presenting and delivering information regarding prospects

    ·         Understand the needs and expectations of the customer

    ·         Answering questions and follow-up call questions

    ·         Tracking weekly, monthly, and quarterly performance and sales metrics

    ·         Maintaining database (Salesforce, CRM, Excel, etc.) of opportunities

    ·         Accurately quote and develop proposals for submission

    ·         Engage the necessary departments to work through challenges and roadblocks

    ·         Closing sales and working with client through closing process

     

  • Qualifications

    Qualifications

    REQUIRED EDUCATION, EXPERIENCE, SKILLS AND ABILITIES QUALIFICATIONS

    • In-depth understanding of the government bidding process
    • Persuasive and goal-oriented
    • Tenacity to handle rejection and continue on with a positive attitude when reaching next potential opportunity
    • Knowledge of sales process from initiation to close
    • Ability to work independently or as an active member of a team
    • Previous  sales experience preferred
    • Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)

    PREFERRED EXPERIENCE, SKILLS AND ABILITIES QUALIFICATIONS

    CRM/Salesforce experience preferred

    MATERIAL AND EQUIPMENT DIRECTLY USED

    Computers, Faxes, copiers, phones.

     

    Additional Information

    Equal Opportunity Employer/Veterans/Disability