Benefits:
Company parties
Dental insurance
Employee discounts
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Signing bonus
Training & development
Vision insurance
Aurum Wireless is hiring a competitive, hands-on Store Lead to manage our wireless sales program inside a high-traffic Walmart location.
This is not a traditional phone-store management position. There is no large staff, permanent storefront or complicated inventory operation. You will lead two Mobility Experts while remaining actively involved in selling, coaching and building the location.
The right candidate will be comfortable approaching customers, leading from the front and holding a small team accountable. Strong Store Leads will have a direct advancement path into Multi-Unit Leadership and Market Director positions as Aurum opens additional locations.
Compensation
Salary starting at $3200/month
Uncapped performance-based earning potential
Personal sales commissions and store-performance bonuses
Additional contests, incentives and recognition
Paid training
Paid biweekly
W-2 employment
Full compensation details will be reviewed during the interview process.
Schedule
Our stores operate five days per week and are closed Tuesday and Wednesday.
Full-time schedule
Thursday through Monday
Nine-hour operating day
Weekend availability required
Store Lead works the complete operating day
Daily leadership and company meetings
Consistent weekly schedule
What You’ll Do
Lead the Store
Manage the daily operation of one Aurum Wireless retail location
Lead, coach and hold 2-4 Mobility Experts accountable
Establish daily sales goals and activity expectations
Conduct shift handoffs and performance check-ins
Maintain accurate attendance, scheduling and performance records
Create an energetic, professional and competitive store culture
Participate in daily leadership meetings with Aurum management
Sell Alongside Your Team
Proactively approach and engage customers inside the store
Identify customers who may benefit from available wireless promotions
Explain AT&T or Verizon offers, depending on location
Recommend wireless plans, devices and connected products
Complete customer qualifications and activations
Clearly explain trade-ins, promotional credits and first-bill expectations
Maintain strong personal sales production
Lead by example instead of managing from the sidelines
Protect the Customer Experience
Enforce Aurum’s Respectful Engagement Standard
Ensure representatives never follow, pressure or interfere with customers
Review completed sales for accuracy and compliance
Conduct customer rehashes to confirm expectations
Monitor cancellations, chargebacks and activation quality
Maintain a professional relationship with Walmart store leadership
Resolve customer and store-partner concerns quickly
What We’re Looking For
You may be a strong fit if you are:
A confident salesperson who enjoys leading from the front
Comfortable proactively approaching customers
Competitive, organized and accountable
Able to coach different personalities
Comfortable addressing performance and attendance problems
Motivated by individual and team goals
Interested in building a long-term career in leadership
Available Thursday through Monday, including weekends
Able to work the complete nine-hour operating day
Able to pass required background screening
At least 18 years old
Able to reliably travel to the assigned location
Previous wireless, retail, hospitality, fundraising, canvassing, customer-service or commission-sales experience is REQUIRED
Career Advancement
Aurum is rapidly building new retail markets throughout the Midwest. Store Leads are the foundation of our leadership pipeline.
Our advancement path is:
Store Lead → Market Director → Regional Leadership
Promotions are based on sales performance, store quality, attendance, leadership and the ability to recruit and develop successful employees.
About Aurum Wireless
Aurum Wireless is a Minnesota-based authorized sales organization representing AT&T and Verizon. We operate professionally staffed wireless sales programs inside national and regional retail locations.
We provide the carrier relationships, systems, equipment, training and support. Our Store Leads build the team, establish the culture and drive the performance of their location.
This position is employed by Aurum Wireless and is not a Walmart employment position.