Lead Mitigation Technician /Supervisor

Position Overview Reporting to the Production Manager, the Lead Mitigation Technician/Supervisor supports emergency response and restoration projects to ensure the goals and needs of the insurance companies and our customers are being met.

The Mitigation Technician Lead is responsible for providing technical direction for jobs and projects involving fire, smoke, water, mold and bio-hazard restoration. Assist in overseeing and the coordination of all facets of restoration.

Job Duties ● Work on job sites providing the following services o Water pumping and extraction o Mold remediation o Moving & re-setting contents o Selective demolition as required to accommodate the drying process o debris disposal o Setting drying equipment o Capable of moisture mapping the affected area, inclusive of temperature, relative humidity and MC moisture content readings ● Participate as directed in the following activities: o Vehicle safety and maintenance inspections o Ensure vehicle is cleaned and restocked at end of shift o Constructing polyethylene enclosures o Maintaining equipment ● Will practice good housekeeping at all times to ensure a safe and non-cluttered worksite ● Provide excellent customer service ● Work under time constraints to meet specific timelines ● Ensure attention to detail and keen sense of safeguarding other people’s property and information ● Participates in and demonstrates an understanding of safety principles and practices; follows all safety policies and procedures to support a safe working environment, including safe operation of machines and equipment ● Comply with all company policies and procedures, as well as follow safety handbook policies ● Proactively communicate job site conditions and concerns that may or are affecting completion of the job to the appropriate person ● This role could be required to act as a “lead” periodically as designated by their manager ● Attend all/complete all company training courses

JOB Requirements :

Participate in 24-hour emergency on call rotation (nights, weekends, holidays)

Be able to work more than 7 consecutive days when required due to work load on a large loss

● IICRC certification for Water Restoration Technician (WRT) required ● IICRC certification for Applied Microbial Remediation Technician (AMRT) an asset but not required ● 2+ years industry related experience, Construction / Restoration / Insurance preferred ● Familiarity with chemical products including use, disposal, and Safety Data Sheets ● Comprehensive understanding of customer service, principles and practices ● Eligible to operate a motor vehicle ● Ability to work within a team or independently as needed ● Strong written and verbal communication skills ● Proven ability to multi-task in a fast paced environment ● Basic computer and/or Tablet / iPad experience ● Willing to work evenings, on call and weekends when requested ● Criminal Record Check Physical Demands ● Frequent lifting from 5-40 lbs, unassisted (from 35-65% of the time) ● Occasional lifting from 41 lbs +, assisted (up to 50% of the time) ● Access and mobility in tight spaces ● Fit Testing – half and full face mask as needed, annual certification required ● Working at Heights - over 5 feet, periodically ● Sustained periods of standing, sitting, walking, bending, and kneeling