Job Description

BUSINESS ANALYST I - Currently remote but WILL return to office

Job Description:

• Planning and Control - Prepares and plans all aspects of the Requirements discipline, including controlling or participating in estimating, feasibility analysis, meeting facilitation, management and executive reporting, change request management, issue tracking, process improvements, and project planning.

Crisis Management - Provides hotline support as needed throughout the project lifecycle, participating directly in issue resolution, break and hot fix support, and triage in the identification and resolution of all project incidents, documentation maintenance and traceability as related to the Requirements discipline.

Customer Focus and Partnership - Is an advocate for the business, by providing first class service through the expert development of the Requirements discipline; lends subject matter expertise and knowledge management to the project team and stakeholders; supports and takes pride in the assurance of total customer benefit and satisfaction for the product delivery.

Other - Will perform other duties as assigned to successfully promote the Circle of Excellence for the Requirements Discipline, and the overall project and departmental success.

Skills/Experience/Job Requirements:

• 3-4 years of business analysis experience in a technical environment, supporting small to mid-size teams of business and IT staff Helpdesk and vendor management experience preferred

Four-year college degree required

Ability to be an advocate with the business in analyzing and documenting clear documentation appropriate for the Requirements discipline Experience with both process and data-driven structured analysis techniques

Demonstrated knowledge and experience with both process and data-driven structured analysis techniques

Strong knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects Sound knowledge and understanding of end-user and back-end system development using one or more programming constructs

Possess a strong knowledge of PC software applications such as Word, Visio, Excel

Job Types: Full-time, Contract

Pay: $45.00 - $50.00 per hour