Job Description

WOLLBORG MICHELSON IS SEEKING AN OUTSTANDING RETENTION SPECIALIST LOCATED IN SACRAMENTO, CA.

DESCRIPTION:

The Retention Specialist is responsible for the daily communication and interaction with Associates. 

The goal of the Retention Specialist is to ensure the success of assoicates through consistent communication, creative engagement and career coaching.

• Feel supported by WM
• Are given suggestions on how they can excel in their positions
• Have someone to call when they are feeling lost with training or while on their assignment
• Be celebrated for anniversaries or milestones
• Receive recognition for their successes on the job each day

JOB RESPONSIBILITIES:

·      Initiate daily communication via phone calls and emails

·      Provide career coaching for the successful completion of work assignments

·      Coordinate associate events and recognition programs

QUALIFICATIONS:

Education/Experience: High school diploma or equivalent. At least 1 year of experience in Career Coaching, Recruitment and/or Human Resources support role.

·      Knowledge of medical terminology a plus

·      Previous experience in call center a plus

SCHEDULE:

Hours: M-F; Shift varies 8-5 or 9-6