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Bilingual Healthcare Call Center Representative

Wollborg Michelson Recruiting

Bilingual Healthcare Call Center Representative

Cypress, CA
Full Time
Paid
  • Responsibilities

    Job Description

    WOLLBORG MICHELSON RECRUITING DOES REQUIRE ALL APPLICANTS TO BE ABLE TO PROVIDE PROOF THAT THEY ARE FULLY VACCINATED FROM COVID PRIOR TO THEIR START DATE, UNLESS OTHERWISE PROHIBITED BY LAW.

    Location: Cypress, CA (remote but must be local)

    Start Date: Feb/March 2023

    Hours: M-F 8-4:30pm

    Pay: $17/hr

    JOB RESPONSIBILITIES:

    Customer Service Representatives will be calling health plan members to ask them about their medical care. If they haven’t completed their recommended tests and screenings, we encourage them to schedule those appointments, to keep them healthy. By helping them stay on top of their health care screenings, we are making a difference by helping them live long, healthy lives.

    The daily productivity of each customer service representative will be recorded and monitored. Since we are working with the member’s private health information, we must be sensitive to the nature of the calls, specific tasks include the following:

    • Calling members regarding important preventive care.
    • Utilizing database to track and document outbound calls & other programs and tools. We have an extensive training program.

     

    Requirements:

    • 2+ years of customer service experience in a call center setting.
    • Basic computer skills (Word, Excel, Outlook)
    • Healthcare experience preferred

    Wollborg Michelson Recruiting is an Equal Opportunity Employer and prohibits discrimination of any kind. We ensure job offers are made based of one’s employment experience, skills, and qualifications, regardless of race, gender, ethnic origin, or any other classification protected by law. All applicants must furnish proper identification to prove their legal right to work in the US upon a job offer. We participate in E-Verify to confirm one’s right to work in the US. Wollborg Michelson Recruiting does not provide sponsorship for an employment-based visa status.