Remote Part Time Flexible Customer Care Representative
Job Description
REMOTE PART TIME FLEXIBLE CUSTOMER CARE REPRESENTATIVE
COMPANY DESCRIPTION
A pioneer in the lifelong-learning market, Wondrium is a popular and growing media company that produces Wondrium: a series of comprehensive and engaging, university-level, video and audio courses taught by the world’s greatest professors. These subject matter experts are chosen among the top 1% of professors and industry experts world-wide specifically for their ability to teach effectively. Wondrium series covers a wide variety of topics ranging from traditional liberal arts subjects such as philosophy, history, literature, and the sciences, to practical classes in photography, foreign languages, health and wellness, business skills and much more. The company has ongoing partnerships with venerable education brands such as the Smithsonian, National Geographic, Mayo Clinic, The Culinary Institute of America, and others. Through its unique consumer-input driven model, Wondrium creates only the content that customers want and has developed a catalog of more than 650 Great Courses comprising over 8,500 hours of content. Courses are delivered to customers worldwide via a variety of channels, including digital downloads, DVD and CD sales, and via The Great Courses Plus—a subscription video-on-demand platform that PC Magazine has called “Netflix for Learning.” Since its establishment in 1990, Wondrium has sold more than 25 million courses to a diverse, multi-generational group of customers around the world, whose common interest is their deep love of learning. Prominent and loyal customers of Wondrium include Bill Gates, Charles Schwab, and Jim Collins, to name a few.
POSITION SUMMARY:
We are currently looking for tech-savvy FULLY REMOTE, PART-TIME FLEXIBLE CUSTOMER CARE REPRESENTATIVES to work 100% remotely averaging 20 hours per week. This position is in a fast-paced, in-bound Call Center working from the comfort of your home office with a great deal of schedule flexibility for a reputable educational media company. We offer competitive pay, a supportive and inclusive culture, unlimited opportunities for learning and personal/professional development, and opportunities for professional advancement!
SCHEDULE DETAILS:
Must be available to work hours between 9:00 AM – 10:00 PM Monday - Friday (float shift)
Work on one weekend day is required. Weekend hours will be between 9:00 AM-5:00 PM (float shift)
Black Friday is mandatory workday
Hours will vary between 8-40 per week depending on call volume. Average hours will be 16-20 per week.
JOB RESPONSIBILITIES:
EDUCATION AND EXPERIENCE
REQUIREMENTS FOR REMOTE WORK
WE ARE CURRENTLY HIRING FROM THE FOLLOWING STATES:
Florida
Delaware
Nebraska
Texas
Georgia
North Carolina
Virginia
Illinois
Ohio
West Virginia
Iowa
Idaho
Illinois
Nebraska
Pennsylvania
Tennessee
Washington
Washington, DC
AFFIRMATIVE ACTION/EEO STATEMENT
The Teaching Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Company Description
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