Job Title: Housekeeper/Room Attendant

Department: Housekeeping

Reports to: Executive Housekeeper, Housekeeping Supervisor

Job Summary:

The Room Attendant is responsible for ensuring that guest rooms and public areas of the Hotel are cleaned and linens are restocked ensuring the Hotel is maintained to a high presentation.

Job Duties:

Cleaning of the guest rooms to standard as assigned

Performing physical labor

Answering guest requests

Providing excellent customer service as per the standards of the Hotel

Courteously and promptly responds to guest room requests

Moves heavy objects as requested

Performs side duties as required

Works closely with other departments to achieve maximum guest satisfaction

Maintains a clean, safe, hazard-free work environment at all times

Understands the emergency procedures for the entire Hotel

Answers guest requests when necessary

General Behavior:

His/her behavior and personal appearance will always be geared to the objective of being an example to all other staff within the Hotel. He/she will strive to use a polite language and well-groomed behavior in his/her relation with the Hotel guests, colleagues and staff.

Job Requirements:

Job-related experience an asset

Must be neat, professional and well-groomed

Must possess good organization/time management skills

Must be a self-motivator-work with little supervision

Must be able to work in a fast-paced environment

Must be able to stand for extended periods of time

Must be in good physical condition, frequent pushing/pulling/reaching/stooping/handling and gripping is required

Must be able to lift up to 25 pounds (lifting above the shoulder is also required)

Ability to relate well to Hotel guests and employees

Guest-service oriented - team player

High-initiative/self-starter with good communication skills

Professional in demeanor and presentation

Personable, enthusiastic, self-motivated and able to work independently

Ability to learn quickly

Ability to understand and carry out oral and written instructions and request clarification when needed

Positive attitude and outgoing personality are essential

Must be able to work shifts-days, evenings, weekends and holidays

Dependable and reliable

Note: This hotel is managed by the Woodbury Corporation, a family business founded in 1919. We have developed a remarkable legacy of “integrity over income.” As one of the oldest and most-respected real estate and hotel management companies in the intermountain west, join us and be part of our continued growth. Check us out at www.woodburycorp.com.